Assistant Conference and Banqueting Manager - The Manchester Deansgate Hotel

IHG Hotels & Resorts; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel chain in Manchester is seeking a dynamic Assistant Conference and Banqueting Manager. In this role, you will lead and inspire a part-time team, ensuring exceptional service across Conference and Banqueting events. Candidates should have experience in similar roles, strong communication skills, and a passion for delivering excellent customer service. Join our vibrant team at this iconic hotel and contribute to our mission of redefining luxury hospitality.

Benefits

Competitive salary

Paid holidays

Employee assistance programme

Discounted room rates

Career progression opportunities

Qualifications

• Previous experience in a similar role within a large conference and banqueting environment.
• Strong leadership and organizational skills in managing part-time teams.
• Excellent communication skills and ability to collaborate with other departments.

Responsibilities

• Assist in the delivery of the Conference & Banqueting strategy.
• Support management of the C&B team and staffing coverage.
• Uphold IHG standards and provide training to the team.

Skills

Team leadership

Organizational skills

Communication skills

Flexibility

Job description

The Manchester Deansgate Hotel is on the lookout for a dynamic Assistant Conference and Banqueting Manager to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family!

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

Responsibilities

As an Assistant Conference and Banqueting manager reporting into the Head of C&B, your day‑to‑day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing)…

• Assist in the delivery and execution of the Conference & Banqueting strategy, ensuring smooth operations and high standards across all events (we have function spaces for up to 600 seated and have a large number of business meetings throughout the weekdays)
• Support the management and organisation of the C&B team by ensuring adequate staffing coverage and effective coordination of a largely part‑time team.
• Uphold IHG standards across all events while supporting the team through the transition to InterContinental - providing training and guidance where needed to ensure brand standards are consistently met.
• Collaborate closely with other Food & Beverage managers across the hotel to ensure alignment and cohesion across the wider F&B function.
• Lead the team in the absence with the guidance of the Head of Conference & Banqueting, maintaining high levels of service and operational efficiency.

Qualifications

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has….

• Previous experience in a similar role within a large conference and banqueting environment – either as a team leader/supervisor or an assistant manager.
• Strong team leadership and organisational skills, particularly having experience with completing rotas in a largely part‑time or flexible team.
• Proven ability to maintain brand standards and deliver exceptional guest experiences.
• Excellent communication and collaboration skills across multiple departments.
• Experience working within a branded property would be a bonus, as we are embarking on a transition to become an InterContinental branded 5 star property by 2027
• Passion for C&B and flexibility in approach to ensure you are adapting your time and approach to each individual client’s needs

Benefits

You can expect to receive….

• Financial security – Competitive salary, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first‑aiders

If you are looking to join an iconic and sophisticated Hotel….click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.