Assistant Communications Officer

Department for Environment, Food & Rural Affairs (DEFRA); Bristol; On-site; GBP 28,000 - 35,000; Full time

Job summary

A government agency in Bristol is looking for two Assistant Communications Officers to manage local communications and engagement activities. Ideal candidates should have strong communication skills and experience in multi-channel delivery. Responsibilities include planning, evaluating communications, and creating diverse content. This role offers a chance to enhance the agency's reputation while working on key initiatives.

Qualifications

• Experience in handling multiple streams of work simultaneously.
• Ability to develop good relationships with a wide range of staff.
• Passion for evaluation and using tools to gather insights.

Responsibilities

• Assist in creating and delivering multi-channel communications plans.
• Support the evaluation of communications to improve outreach.
• Work with teams to create engaging content for various channels.
• Use digital tools for issue monitoring and reporting.
• Contribute to communications planning for key milestones.

Skills

Strong communication

Multi-channel communications

Evaluation tools

Relationship building

Job description

Overview

We are recruiting two Assistant Communications Officers within Defra Group Communications, working on Local Communications. Local Communications teams plan, deliver and evaluate strategic communications activity to help Defra, the Environment Agency, and Natural England deliver their organisational priorities. They also help to identify, plan for, and respond to incidents and high-risk reputational issues such as flooding, pollution, and disease outbreaks. Local communications teams work closely with operational delivery teams and other specialist communications teams to advise on, plan, and deliver communications activities that support behaviour change, warning and informing. Our teams manage reputation through our newsdesk that deals with live media enquiries. You will need to be able to develop good relationships with a wide range of staff and be a strong communicator. You\'ll be confident working across a range of channels and have experience in handling multiple streams of work simultaneously. You\'ll also have a passion for evaluation and be able to utilise evaluation tools to gather data and insights to support the team in showcasing the work we deliver.

• Assisting with the creation and delivery of multi-channel communications plans across media, stakeholders and multiple channels, working with policy, operational and external delivery colleagues.
• Supporting the evaluation of our communications to help us continually improve how we communicate with our target audiences.
• Working with teams and external partners to create accurate and engaging content - news articles, op-eds, blogs and social media content such as graphics, videos, imagery - and repurposing this across a variety of channels.
• Using digital and AI tools to provide issue monitoring, reporting and rebuttal advice to Defra and the arm\'s-length bodies (ALBs) Group Communications support.
• Developing close working relationships within the wider communications team and key stakeholders across the business.
• Contributing to a forward planner to support planning for key communications milestones.
• Protecting and enhancing the reputation of Defra group by supporting colleagues with horizon scanning, issues management and internal communications.
• Contributing to incident response communications rotas, including out of hours, delivering timely warning and informing messaging and public information to act. Disability Confident

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