Asset Intelligence Administrator

Stonewater; Remote; GBP 20,000 - 25,000; Full time

Job summary

A leading housing provider is seeking an Asset Intelligence Administrator to join their remote team. The successful candidate will ensure the accuracy and integrity of asset data while managing requests through a ticketing system. Strong IT skills, especially in Excel, and excellent attention to detail are essential. This role offers a chance to improve processes and systems, contributing to the company's mission of providing quality homes and services to communities in the UK.

Qualifications

• Detail-oriented with a strong ability to manage asset data.
• Experience in using ticketing systems like Halo is advantageous.
• Familiarity with data cleansing and quality checks.

Responsibilities

• Keep the asset management system accurate and up-to-date.
• Respond to queries and tasks through the ticketing system.
• Collaborate with teams to source property component information.

Skills

Strong IT skills, especially Microsoft Excel

Excellent attention to detail

Confident communicator

Ability to prioritize tasks

Proactive attitude

Job description

Asset Intelligence Administrator

Location: Remote

Salary: £24,570 per annum

Expiry date: 22 January, 2026

Are you detail-oriented and passionate about making a real impact behind the scenes? Join our Asset Intelligence Team and help us keep everything running smoothly for thousands of homes across the UK!

At Stonewater, we believe in delivering exceptional service to our customers and colleagues. As an Asset Intelligence Administrator, you ll play a key role in ensuring our asset data is accurate, up-to-date, and ready to support important decisions across the business.

In this role, you ll be the go-to person for keeping our asset management system (ActiveH) accurate and up-to-date. You ll respond to queries and tasks through our Halo ticketing system, collaborate with development teams to source property component information, and carry out data cleansing and quality checks to maintain high standards. You ll also have the chance to suggest improvements to processes and systems, all while managing your workload to meet agreed targets and service levels.

What we re looking for

• Strong IT skills, especially Microsoft Excel (knowledge of formulas like VLOOKUP is a bonus!)
• Excellent attention to detail and a solutions-focused mindset
• Confident communicator with great interpersonal skills
• Ability to prioritise tasks and work independently as well as part of a team
• A positive, proactive attitude and willingness to learn

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to ?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.