Asset Data Coordinator

ISS Facilities Services; Burslem; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company in the UK is hiring an Asset Data Co‑ordinator to manage and validate asset data within the Maximo CAFM system. This role demands strong organisational skills, advanced Excel proficiency, and effective stakeholder engagement. You will troubleshoot data issues and apply best practices aligned with industry standards. The ideal candidate should excel in data accuracy, exhibit strong communication skills, and demonstrate a proactive, customer-focused approach. This is a permanent position based in Stoke-on-Trent.

Benefits

Inclusive workplace environment

Comprehensive development opportunities

Qualifications

• Strong proficiency in asset management software, preferably Maximo.
• Advanced knowledge of Microsoft Excel required.
• High attention to detail and accuracy is critical.
• Excellent organisational and communication skills are essential.
• Customer-focused with a proactive attitude necessary.

Responsibilities

• Collate and input asset data into the Maximo CAFM system.
• Validate and maintain data accuracy through meticulous audits.
• Troubleshoot system issues effectively and escalate when necessary.
• Identify and correct data discrepancies to avoid unnecessary costs.

Skills

Asset management software/CMMS/CAFM systems

Advanced Microsoft Excel

Organisational skills

Communication skills

Problem-solving skills

Job description

Asset Data Co‑ordinator

Contract: Technical

Location: Stoke-on-Trent, ST1 5PZ

Hours of Work: 40

Contract Type: Permanent

We are seeking a detail-oriented and proactive Asset Data Co‑ordinator to join our Operations Performance – Technical team. You will play a key role in supporting the Maximo CAFM system, managing asset data, and ensuring accuracy and compliance with industry standards. This position requires strong organisational skills, advanced Excel proficiency, and the ability to work collaboratively with internal and external stakeholders in a fast-paced environment.

Job Description

As an Asset Data Co‑ordinator, you will be responsible for collating, validating, and maintaining asset and PPM data within the Maximo CAFM system. You will troubleshoot system issues, ensure data integrity, and support contract mobilisation and demobilisation. The role involves applying best practices aligned with SFG20, CIBSE, RICS, and ISS standards, while driving continuous improvement in asset lifecycle management. You will also liaise with stakeholders, provide accurate reporting, and contribute to cost avoidance by identifying data discrepancies.

Key Responsibilities

• Collate and input data into the Maximo CAFM system
• Validate data and maintain accuracy through audits and quality checks
• Troubleshoot system issues and escalate where necessary
• Identify and correct duplicated or erroneous data to avoid costs
• Respond to internal and external customer requests via mailbox
• Utilise smoothing tools for optimal PPM output
• Maintain asset, PPM, and associated system tools
• Support contract mobilisation and demobilisation activities
• Apply best practice standards (SFG20, CIBSE, RICS, ISS)
• Provide feedback on ADMT efficiency and suggest improvements
• Ensure compliance with health and safety rules in the office

Professional and Personal Competencies / Qualifications

• Strong proficiency in asset management software/CMMS/CAFM systems (Maximo preferred)
• Advanced knowledge of Microsoft Excel and other Microsoft applications
• High level of accuracy and attention to detail
• Excellent organisational and communication skills
• Ability to work independently and meet tight deadlines
• Customer-focused approach with a proactive attitude
• Experience in reporting and communicating data to clients and team members
• Ability to engage effectively with internal and external stakeholders
• Knowledge of SFG20, CIBSE, RICS standards (desirable)
• Good problem-solving and root cause analysis skills

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]

Please click on the following link for more information on this role: Job Description

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