Assessment Support Worker

St Mungo's; Bristol; On-site; GBP 22,000 - 27,000; Full time

Job summary

A charitable organization in Bristol is seeking an Assessment and Reconnection Worker to support individuals at risk of rough sleeping. This role involves comprehensive assessments, personalized case management, and collaboration with external agencies to address clients' diverse needs. Ideal candidates are those who understand the challenges faced by homeless people and possess strong communication skills. Working hours include weekdays and may involve evenings and weekends to prevent rough sleeping.

Qualifications

• Some understanding of issues faced by homeless or vulnerable people.
• Good communication skills and ability to manage your own time.
• Willingness to develop skills to support individuals.

Responsibilities

• Conduct comprehensive assessments of people experiencing homelessness.
• Provide personalized case management and practical action plans.
• Work closely with external agencies to meet clients' needs.

Skills

Good communication skills

Ability to manage complex behaviours

Ability to empower individuals

Job description

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in Bristol? The Bristol Rough Sleeping Prevention Service provides a rapid response service, intervening to ensure no one needs to sleep rough. Our work is ongoing, and we are currently looking for someone to join our team as an Assessment and Reconnection Worker.

Responsibilities

• Join a busy team environment working closely with people experiencing homelessness, carry out comprehensive assessments of people experiencing homelessness and rough sleeping.
• Provide personalised case management to clients, turning assessment recommendations into practical action plans which fully involves the client.
• Build and maintain effective relationships to support clients throughout their recovery.
• Work closely with external agencies to ensure all clients' needs are met. Many of our clients have multiple support needs. This may include complex trauma, substance misuse and mental and physical health support needs.
• Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
• While your usual working hours will be from Monday to Friday, 9am-5pm, occasional work on weekends and early or late hours may occur in response to challenging situations and to prevent rough sleeping.

Qualifications

• Some understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
• Good communication skills and the ability to work with others whilst managing your own time.
• The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation.
• The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives in these key roles; many of our managers began their careers as an Assessment and Reconnection Worker.