Assessment and Awards Coordinator

Aston University; Birmingham; On-site; GBP 27,000 - 30,000; Full time

Job summary

An educational institution in Birmingham seeks a Chief Student Officer to manage assessment operations and provide extensive administrative support to the Awards and Assessment team. This role requires strong organisational skills and the ability to work under pressure while delivering high standards of service. The successful candidate will assist in managing Examination Boards and support the collection of assessment information. Ideal candidates have experience in administrative roles and excellent communication skills.

Benefits

25 days annual leave plus bank holidays

On-site gym and pool with discounted membership

Excellent training and development opportunities

Qualifications

• Experience in a similar administrative role and/or customer-focused role is essential.
• Ability to efficiently organise workload with minimal supervision.
• Integrity when handling confidential information.

Responsibilities

• Ensure effective organisation and delivery of assessment processes.
• Deliver administrative support for Examination Boards and manage assessment information.
• Review submission deadlines and set up coursework submission links.

Skills

Excellent communication skills

Ability to work under pressure

Strong organisational skills

Job description

Chief Student Officer

Location: Aston University Main Campus

Salary: £27,319 to £29,588 per annum

Grade: Grade 06

Contract Type: Permanent

Basis: Full Time

Closing Date: 23.59 hours GMT on Monday 26 January 2026

Interview Date: Wednesday 11 February 2026

Reference: 1567-25

Release Date: Monday 12 January 2026

An exciting opportunity has arisen to join our busy, hardworking and friendly Awards and Assessment team, within the Academic Registry. The team play an important role in ensuring the effective organisation and delivery of assessment processes across the University.

You will be responsible for delivering high standards of assessment operations to all stakeholders, ensuring that the student journey is supported at all stages. Working closely with the Assessment and Awards Manager, you will assist with providing administrative support for Examination Boards, chasing, entering and checking all assessment marks, updating the student records system (SITS) and informing students of results by strict deadlines. You will also assist with the collection of assessment information, examination papers and coursework briefs, reviewing submission deadline schedules and setting up coursework submission links on our VLE (Blackboard). The role also involves providing confidential administrative support for the Exceptional Circumstances process, including providing advice to students.

You will need to enjoy working under pressure, in a busy environment, whilst maintaining high levels of accuracy. The ability to efficiently organise your workload, with minimal supervision and meet tight deadlines is essential. Excellent communication skills are also required, along with integrity when handling confidential information. Experience of working within a similar administrative related role and/or a role with a strong customer focus is essential.

What we offer:

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Excellent training and development opportunities.
• A generous annual leave scheme with 25 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here .

This role does not meet the eligibility criteria for new applicants to the Skilled Worker visa route. See here for information about Skilled Worker eligibility criteria: https://www.gov.uk/skilled-worker-visa

Anonymous shortlisting will be carried out for this role as part of Aston University's commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate's name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual's lawful expression of their beliefs, ideas or opinions.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

Guidance on AI-Assisted Applications

While we cannot prevent applicants from using AI tools to support their application, we ask that all submissions reflect your own experience, achievements, and motivations. We want to understand what you personally bring to the role, so please ensure your application represents your own voice and capabilities.

We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [e-mail]