ASB Administration Assistant — Help Build Safer Communities

Crawley Borough Council; Northgate; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A local government authority is seeking an Administration Assistant to join their Antisocial Behaviour team in Northgate, England. This role supports the team by managing enquiries and maintaining records while offering opportunities for training and personal growth. Ideal candidates must have excellent communication skills, strong organisational abilities, and a positive, team-oriented attitude. The position includes flexible working options with core hours Monday to Friday. Join us in making a difference in the community!

Benefits

Generous employee benefits package

Flexible working arrangements

Qualifications

• Strong organisational skills and attention to detail are essential.
• Ability to handle enquiries with empathy and professionalism is required.
• A positive attitude and willingness to learn is necessary.

Responsibilities

• Provide essential front-end support to the ASB team.
• Manage email inboxes, phone lines, and maintain accurate records.
• Assist caseworkers by preparing legal documents.

Skills

Excellent communication skills

Organisational skills

Team-focused attitude

Ability to remain calm under pressure

Job description

A local government authority is seeking an Administration Assistant to join their Antisocial Behaviour team in Northgate, England. This role supports the team by managing enquiries and maintaining records while offering opportunities for training and personal growth. Ideal candidates must have excellent communication skills, strong organisational abilities, and a positive, team-oriented attitude. The position includes flexible working options with core hours Monday to Friday. Join us in making a difference in the community!