Army - Personnel Recovery Officer

Ministry Of Defence; Tidworth; On-site; GBP 29,000 - 35,000; Full time

Job summary

A national defense organization located in Tidworth is seeking a professional to manage service personnel on recovery duty. This role requires visiting personnel, supporting their recovery journeys, and developing individual recovery plans. Candidates should possess strong people skills and a Full UK Driving licence. This position offers a salary of £29,580 with various employee benefits, including a pension scheme and flexible working arrangements.

Benefits

Defined Benefit Pension scheme

31 days annual leave

Training opportunities

Free parking

Onsite gym and cafe

Qualifications

• Experience in personnel administration, welfare, or social services is desirable.
• Good emotional intelligence and self-awareness are essential.
• Ability to communicate effectively with diverse groups.

Responsibilities

• Manage a caseload of service personnel on recovery duty.
• Support individuals in their recovery pathways.
• Develop and monitor Individual Recovery Plans.

Skills

Excellent people skills

Ability to adapt to changing priorities

Self-starter

Good emotional intelligence

Confident communication

Tools

Office 365

Full UK Driving licence

Job description

Overview

The Ministry of Defence employs over 50,000 Civil Servants. Within that, with responsibility for an annual budget of over £10bn, the Army is a major part of the Ministry of Defence and one of its largest operating centres who employ around 12,000 Civil Servants located at over 300 locations supporting the 110K regular and reserve soldiers across the Army. This Civil Service workforce is diverse, with many different functions and professions ranging from police officers, security guards, trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. The Personnel Recovery Unit (PRU) manages Army service personnel who are on recovery duty and either support them back into the workplace or assist with transitioning them into civilian life. PRU Tidworth Company, based at Tedworth House, Tidworth, is a small friendly team consisting of a mix of military and civilian staff ranging from Recovery Officers, Administrative Officers, Occupational Health staff, Social workers and employment consultants. Tedworth house is a vibrant working environment and is also home to the Personnel Recovery Centre which runs Tri Service recovery courses and the PRU HQ. There are 4 x PRUs in the UK (Scotland & Northern Ireland, North, East and Wales and West). This PRU oversees all serving Army personnel and Units based in Wales and the South West of England. Please note: There will be a requirement to work from Tedworth house, especially whilst initially learning the role, and there will be a lot of time spent visiting Soldiers at home in the local area. Once settled in post there will be scope for hybrid/flexible working. This position is advertised at 37 hours per week.

Responsibilities

• This role is responsible for managing a caseload of up to 12 service personnel who are on recovery duty, ranging in rank and cap badge. You will be visiting assigned cases every few weeks dependent on their needs, supporting them with their recovery journey and overseeing their Individual Recovery Plans (IRP). You will also be supporting Field Army Units in managing their personnel on recovery duty.
• Responsible to the military line manager for activities of those on your caseload. To include: undertaking programmed visits, reporting and contributing to the development of soldiers\' Individual Recovery Plans (IRP) and the delivery of appropriate outcomes.
• Provide close support to Personnel on Recovery Duty (PRD) in their recovery pathway either to enable them to return to duty or to make a smooth transition to civilian life.
• Responsible to the Officer in Command/Line Manager for the accurate completion of PRU casework.
• Conduct Unit engagement and attend monthly case reviews as directed by OC (Officer in Command).
• Visit officers/soldiers (and their families) assigned to the PRU or nominated as Unit Assist cases, who are sick at home and/or hospitalised.
• Produce visit reports, assess needs of PRD carry out actions identified and record appropriately in accordance with current policy and deliver formal case briefings every 28 days.
• Develop and monitor Individual Recovery Plans for PRD.
• Identify and report medical/welfare problems to the Senior Case Manager (Higher Executive Officer) and administrative/discipline problems to OC.
• Communicate effectively with diverse groups of people, within and outside the MoD, and across many grades and ranks.
• Other duties as directed by OC/Line manager.

Candidate Behaviours and Assessment

We\'ll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Developing Self and Others

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing

At application stage you will be assessed against the following:

• Personal Statement - (500 words demonstrating relevant experience to the essential skills criteria)
• CV
• Behaviour o Communicating & Influencing

Where a large number of applications are received, an initial sift will be conducted based on the evidence you provide in support of Communicating & Influencing. Your Personal Statement and CV evidence will only be reviewed if you are successful at this initial sift. At interview stage you will be assessed against the following:

• Behaviours o Changing & Improving
• Developing Self & Others

Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.

Notes on tools, guidelines and fair practice

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Equality, Diversity and Inclusion and Eligibility

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [e-mail] .

As a result of changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment.

Security and Nationality

Successful candidates must undergo a criminal record check and meet security requirements. The level of security needed is security check. See our vetting charter. Nationality requirements: UK nationals, nationals of the Republic of Ireland, Commonwealth countries with right to work in the UK, EU/EEA nationals and certain family members with settled or pre-settled status under the EUSS, and other listed categories. Details are provided within the original posting text.

Working for the Civil Service and Benefits

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition. The Civil Service embraces diversity and promotes equal opportunities. Benefits alongside salary include:

• Working knowledge of all Office 365 apps, and excellent people skills.
• Ability to adapt to changing priorities and be flexible in your approach to your responsibilities.
• Adept at collating and analysing information from a variety of sources, and at communicating it in the optimal form to influence others.
• Must hold a Full UK Driving licence.
• Good emotional intelligence and self-aware.
• Able to read challenging situations and respond/signpost accordingly.
• Although this role is part of a wider team (mix of civilian and military), there are times where you will be working alone so you must be a Self-starter.
• Must be prepared to travel as the job involves time on the road visiting Service Personnel at their homes.
• Confident, a great teammate, hardworking and able to manage a complex and varied workload.
• Desirable: A background of working within personnel administration/welfare/social services would be advantageous.

Additional Benefits

• Alongside your salary of £29,580, MOD contributes £8,569 towards Civil Service Defined Benefit Pension scheme.
• 31 days annual leave (25 days plus 6 standard allowance) with opportunities to roll over leave and special leave allowances as described in the original text.
• Training opportunities through Civil Service Learning and EAP accessibility.
• Free car parking; Tedworth House has a gym and cafe.

The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. The Department notes about travel expenses for interviews and pay-related allowances. The MOD is committed to a safe and healthy working environment, including policies on smoking and general wellbeing. Details are included in the original posting text.