Area Operations Manager

e.surv Chartered Surveyors; Slough; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading surveyor company in Slough is seeking an Area Operations Manager to lead and develop a team of operational surveyors. The successful candidate will ensure compliance with quality standards and promote a high-performance culture. Applicants must have relevant experience and RICS accreditation. This role offers competitive salary, performance-based bonuses, and various benefits including a company car or allowance, private healthcare, and a contributory pension scheme.

Benefits

Competitive basic salary

Performance-based bonus

Company car or car allowance

Private healthcare plan

Contributory pension scheme

Share incentive plan

Flexible additional PLC benefits package

27 days annual holiday

Qualifications

• Relevant experience managing operational teams.
• RICS accreditation is required.
• Ability to foster high performance culture.

Responsibilities

• Manage and motivate a team of operational surveyors.
• Ensure compliance with quality standards.
• Support operational surveyors to enhance service delivery.

Skills

Team management

Coaching

Risk management

Operational strategy

Health and Safety compliance

Education

RICS accreditation

Job description

Responsibilities

• Managing, developing, coaching, mentoring and motivating a team of operational surveyors and graduate trainees to meet business objectives.
• Promoting and creating a high performance culture within the region.
• Ensuring compliance and quality standards are adhered to, to deliver service excellence and mitigate any risks.
• Promoting risk management.
• Applying regional knowledge and expertise to support business objectives.
• Encouraging working practices within established protocols.
• Contributing to the operational strategy of the business by supporting the Regional Operations Director to deliver operational targets.
• Working closely with the Learning and Development and HR teams to make sure that all operational surveyors and graduate trainees demonstrate the behaviours and competencies required.
• Complying with and adhering to the highest standard of Health and Safety in relation to the behaviours and wellbeing of a remote workforce.
• Supporting operational surveyors to deliver a high level of service delivery within the region, ensuring compliance with individual client requirements.

Qualifications

We're looking for candidates with relevant experience and a RICS accreditation is required. If you or someone you know is interested in this role, find out more below.

About the Company

Trading since 1989, e.surv is the UK's largest and leading provider of residential valuation and property risk services. Employing over 600 RICS-registered surveyors across England, Wales, Scotland and Northern Ireland, e.surv completes the equivalent of one property inspection every 12 seconds. With industry-leading technology, nationwide postcode coverage and a wealth of property risk expertise, e.surv could be a great choice for your next career move.

We're part of the LSL Property Services PLC Group of companies, which includes household names YOUR MOVE and Reeds Rains, as well as the mortgage broker network First Complete. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. Over the past 30 years, we've enjoyed huge success, kick‑starting and developing the careers of hundreds of residential surveyors. We are now looking for an Area Operations Manager to join the South Operations Management teams. The successful candidate will lead and shape regional resources, building a team to achieve productivity, quality and service standards.

Benefits

• Competitive basic salary.
• Performance-based bonus.
• Company car or car allowance.
• Private healthcare plan.
• Contributory pension scheme.
• Share incentive plan.
• Flexible additional PLC benefits package.
• 27 days annual holiday.