Area Network Manager

idibu; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A major water and wastewater company in the UK is looking for an Area Network Manager to lead field operations in North London. The role involves ensuring the safety and performance of teams while meeting financial targets and enhancing customer experiences. Ideal candidates will possess strong leadership skills, current Health & Safety competence, and a full UK Driving licence. This position offers a hybrid working model with a starting salary of £46,000 per annum and various benefits to support employee wellbeing.

Benefits

Car Allowance Provided

26 days of annual leave (increasing to 30 with service)

Performance-related pay plan

Generous Pension Scheme

Access to health and wellbeing benefits

Qualifications

• Good leadership experience, capability and vision.
• Current Health & Safety management competence required.
• Strong communication skills are essential.
• Ability to deliver against operational targets is necessary.
• Sound business knowledge and commercial acumen is crucial.
• Previous experience with first-line management in a similar role.
• Full UK Driving licence is necessary.

Responsibilities

• Lead and manage field operations ensuring safety and efficiency.
• Oversee delivery of critical operational activities.
• Ensure safety of the team and contractors via Health & Safety adherence.
• Manage staff performance to meet financial targets.
• Enhance customer experience consistently.

Skills

Leadership experience

Current Health & Safety management competence

Strong communication skills

Ability to deliver against operational targets

Sound business knowledge and commercial acumen

First-line management experience

Full UK Driving licence

Education

Degree/HNC level education or equivalent experience

Job description

Thames Water is currently hiring for an Area Network Manager to join our North London Network Team.

Lead and manage field operations to ensure the safety, performance, and efficiency of both Thames Water teams and contractor resources.

You’ll oversee the delivery of critical operational activities within your designated area or function, maintaining high standards of service and minimising customer impact.

What you’ll be doing as an Area Network Manager?

• Lead the control and audit of site activity, ensuring the safety of the team, contractors and other third parties through the consistent application of company's Health & Safety policy.
• Lead, manage and develop staff.
• Deliver operational performance through the performance management of staff. (Thames Water and contractor)
• Meet and exceed tight financial targets while maintaining quality.
• Deliver increasing levels of customer experience.

Base location: Hybrid – Hammersmith - W6 9RS. Travel to additional sites is required.

Working pattern or hours: 36 Hours per week, Monday to Friday.

What you should bring to the role?

To thrive in this role, the essential criteria you’ll need is:

• Good leadership experience, capability and vision.
• Current Health & Safety management competence.
• Strong communication skills.
• Ability to deliver against operational targets.
• Sound business knowledge and commercial acumen.
• Previous experience with first‑line management in a similar role.
• Full UK Driving licence.

Additional skills and experiences would be great to have/bring:

• Degree/HNC level education preferably or equivalent experience

What’s in it for you?

• Offering a starting salary of £46,000 per annum, depending on skills and experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Car Allowance Provided.
• Performance‑related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.