Area Manager

Helen & Douglas House; Oxford; Hybrid; GBP 34,000; Full time

Job summary

A registered hospice charity in Oxford is seeking an Area Manager to oversee a network of charity shops. You will drive sales, support shop managers, and ensure compliance with charity standards. The ideal candidate has multi-site retail management experience, strong communication skills, and a full UK driving licence. This role offers a competitive salary of £34,000, a company car, and the chance to make a real difference in your community. Join them and inspire teams to thrive while supporting essential hospice care.

Benefits

Company car

Mileage allowance

Pension scheme

Staff discount

Qualifications

• Experienced in multi-site retail management.
• Natural leader who inspires and motivates teams.
• Excellent communication and organisational skills.
• Commercially savvy with a heart for charity.
• Full UK driving licence required.

Responsibilities

• Lead and support shop managers and volunteers.
• Drive sales and profitability to fund essential hospice care.
• Ensure compliance with charity retail standards.
• Recruit, train, and develop staff and volunteers.
• Promote sustainability through donated goods.
• Build local relationships and represent charity values.

Skills

multi-site retail management

leadership

communication skills

organisational skills

commercial acumen

Job description

Area Manager - charity retail

• Hours: Full time, permanent - 37.5 hours per week
• Location: Hybrid, based at Oxford Nuffield Estate (OX4 6JS) with regular travel across our shop network.
• Salary: £34,000 per annum
• Benefits: Company car, mileage allowance, pension scheme, staff discount company car)
• Closing date: 9th January 2026 at 12 noon

Make a difference every day

Are you passionate about retail and driven by purpose? Join us as an Area Manager and help us raise vital funds to support children and families when they need it most. This is more than a job - it’s an opportunity to lead, inspire, and make a real impact in your community.

About The Role

You’ll oversee a network of charity shops, ensuring they thrive both commercially and as welcoming spaces for customers and volunteers. Your leadership will empower shop teams to deliver exceptional service, maximise income, and champion our mission.

Key Responsibilities

• lead and support shop managers and volunteers across your area
• drive sales and profitability to fund essential hospice care
• ensure compliance with charity retail standards and policies
• recruit, train, and develop staff and volunteers
• promote sustainability through donated goods and ethical retailing
• build strong local relationships and represent our charity values.

About You

• experienced in multi-site retail management
• a natural leader who inspires and motivates teams
• commercially savvy with a heart for charity
• excellent communication and organisational skills
• full UK driving licence.

What We Offer

• competitive salary of £34,000
• company car and mileage allowance
• pension scheme and staff discount
• the chance to make a genuine difference every day.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Please contact [e-mail] if you require any adjustments during the recruitment process.

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life‑limited children and their families.

We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Helen & Douglas House
14A Magdalen Road
Oxford
OX4 1RW
Telephone: [phone]
Email: [e-mail]