ARC Sales and Production Associate

The Salvation Army; York; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused charity in York is seeking a Sales and Production Associate to foster customer relationships and assist with store operations. The ideal candidate must possess excellent customer service skills and the ability to lift up to 50 pounds. You will create a pleasant environment while handling donations and merchandise categorization. Join a team dedicated to making a positive impact in people's lives.

Qualifications

• Ability to lift up to 50 pounds.
• Excellent customer service skills.
• Ability to communicate effectively in English.
• Ability to follow directions and stand for long periods.

Responsibilities

• Create a pleasant work environment and good customer relationships.
• Assist with store operations and serve customers efficiently.
• Handle donations with care and respect donors.
• Manage merchandise categorization and cleaning responsibilities.

Skills

Effective communication

Customer service

Physical stamina

Ability to follow directions

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide financial support to assist men and women facing social and spiritual challenges. Our in-residence rehabilitation program emphasizes basic necessities, offering a clean and healthy environment, nutritious food, work therapy, leisure activities, counseling, and spiritual guidance. Our efforts focus on developing life skills and fostering a personal relationship with God through Jesus Christ. More than just a job, each team member contributes to recycling goods that help repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate responsible for duties in both the store and production areas. The role involves maintaining order, creating a welcoming environment, and fostering customer relationships.

Responsibilities

• Create and maintain a pleasant, hospitable work environment and good customer relationships.
• Assist with store operations as needed.
• Serve customers courteously and efficiently.
• Handle donations with care and respect donors.
• Manage merchandise categorization and color coding.
• Ensure the store is stocked according to the 'ARC COMMAND RAG OUT CALENDAR.'
• Assist with cleaning and general maintenance.
• Report theft, complaints, injuries, and unsafe conditions promptly.
• Maintain a clean, clutter-free workspace.
• Follow the 'Guide to Thrift Store & Donation Center Operations' manual.
• Support work therapy programs by demonstrating professional conduct and supervision as directed.
• Perform other duties as assigned by supervisors.
• Cashier/Sales Floor: Handle cash operations, restock, and maintain displays.
• Sorter: Sort garments by department, assist with donations, and manage clothing racks.
• Hanger/Tagger: Hang and ticket clothing, maintain merchandise order.
• Preparer: Price garments, maintain knowledge of merchandise value.
• Runner: Transfer garments from production to sales floor, maintain racks.
• Bric-a-Brac: Sort, clean, and price miscellaneous items.
• Shoes/Accessories: Sort, ticket, and process shoes and accessories.
• Domestic: Sort and measure linen items, price, and process.
• Books/Records/Toys: Sort, clean, price, and organize merchandise.
• Furniture/Electrical: Sort, clean, test, price, and manage furniture and electrical donations.
• Donations/Maintenance: Maintain cleanliness, accept donations, and perform lawn and garden work.

Qualifications

• Ability to communicate effectively in English.
• Excellent customer service skills.
• Ability to follow directions and stand for long periods.
• Ability to lift up to 50 pounds.