Arborist Supervisor

Norwich City Services Ltd; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local services provider in Norwich is seeking an Arborist Supervisor to manage tree maintenance operations and uphold Arboricultural standards. The ideal candidate will possess a Level 4 qualification in Arboriculture, strong knowledge of Health and Safety regulations, and experience overseeing Arboricultural teams. This role offers a supportive environment, commitment to learning, and 25 days of annual leave, with further opportunities for flexibility and inclusion.

Benefits

Living Wage Employer

Cycle to Work Scheme

Employee Assistant Support and Occupational Health

Annual leave rising to 30 days

Qualifications

• Must hold a Full Driving Licence (Category B+E).
• Experience in Arboricultural field essential.
• Understanding of the Wildlife and Countryside Act.

Responsibilities

• Oversee tree maintenance operations.
• Ensure compliance with Health and Safety regulations.
• Manage daily operations and team performance.

Skills

Strong Arboricultural knowledge

Supervisory experience

Proficiency in operating commercial equipment

Knowledge of Health and Safety legislation

Education

Level 4 qualification in Arboriculture

IOSH Managing Safely training

Job description

We have an exciting opportunity for a Arborist Supervisor to join the Norwich City Services Limited (NCSL) team. If you are highly organised, detail-oriented, and thrive in a fast-paced environment, we would love to hear from you.

About the Role

The role involves overseeing and delivering a wide range of tree maintenance operations, ensuring Arboricultural standards are consistently upheld across all sites, regardless of weather conditions. The postholder will manage daily operations and team performance, supporting charge hands and demonstrating strong leadership aligned with company values to foster a positive team culture. Responsibilities include compliance with statutory Health and Safety regulations, company policies, and safe working procedures, including the use of personal protective equipment. The role also requires adherence to Joint Venture contract specifications, commitment to environmental and quality initiatives, effective resource planning, and task prioritisation. Monitoring performance quality, driving service innovation, and supporting team development through appraisals and job chats are key aspects of this position.

The ideal candidate will hold a Full Driving Licence (Category B+E), with LGV C1+E and Driver CPC qualifications considered desirable. They must possess strong Arboricultural knowledge, including a Level 4 qualification in Arboriculture, and demonstrate expertise in tree works aligned with BS3998 standards and current industry guidelines. A solid understanding of Health and Safety legislation is essential, supported by IOSH Managing Safely training. Candidates should be familiar with the Wildlife and Countryside Act, including specific knowledge of bats in Arboriculture, tree and fungi identification, and common pests and diseases affecting trees. Experience in the Arboricultural field is essential, along with proficiency in operating commercial equipment, vehicles, and mobile elevated work platforms (MEWPs). The role also requires supervisory experience leading Arboricultural teams, liaising with management and clients, and working in compliance with LOLER and PUWER regulations. Assessment will be based on application form, interview, and practical test.

Why Choose Us

• Living Wage Employer
• Cycle to Work Scheme
• Supportive and inclusive environment and culture
• Employee Assistant Support and Occupational Health
• Commitment to learning and development
• 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.

This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.

Closing Date: Tuesday 16th December 2025 – please note this vacancy may close earlier if a high number of applications have been received.

Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.