Apprenticeship Account Manager

Atradius N.V.; Cardiff; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global financial services firm in Cardiff is seeking an apprentice to join their Account Manager department. This role involves providing administrative support while learning essential skills in a collaborative environment. Candidates should be A Level qualified, IT literate, and ideally possess some customer service experience. Full training will be provided, and the company offers a competitive apprentice salary and comprehensive benefits including career progression opportunities and a supportive work culture.

Benefits

Competitive apprentice salary

Pension scheme

Comprehensive on-the-job training

On site gym

Employee Assistance Programme

Qualifications

• A Level qualified and IT literate.
• Some administration experience is desirable but not essential.
• Must meet eligibility for Level 3 Business Administration course.

Responsibilities

• Provide administration support to the Account Manager department.
• Develop skills in customer service and teamwork.
• Learn key skills required in a business environment.

Skills

Organisation

Customer service

Administration

Teamwork

Education

A Level qualified

5 GCSE passes including Maths and English

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

The role of the apprentice is to provide administration support to your colleagues in our Account Manager department, helping them to deliver an excellent service to our customers. You will work with friendly and experienced colleagues who will teach you the key skills required to work in a business environment. Skills include organisation, administration, customer service, teamwork and the ability to work in a fast-paced environment.

We are looking for someone with a positive attitude who can work collaboratively with colleagues. You will have a real desire to exceed customer expectations and a willingness to learn new skills. You must be A Level qualified and IT literate (experience of using basic Microsoft packages such as Excel, Word, Outlook). Some customer service/administration experience would be desirable but is not essential because full training will be provided. You must also meet the eligibility requirements for the Level 3 Business Administration course (a minimum of 5 GCSE passes, including Maths and English).

Are you looking to develop your career in a global financial services organisation? We have a fantastic opportunity to join Atradius as an apprentice. Our apprenticeship programme allows you to learn the business from the ground up whilst studying for a recognised business qualification. An apprenticeship is a great choice whether you are leaving school or college, returning to work after a break or looking to start a new career. The Atradius Group provides insurance and collections services worldwide, and has a presence in 52 countries. The products offered by Atradius protect companies around the world against the risks associated with selling goods and services on credit. Atradius has over 3,000 staff members all around the world. Our UK Headquarters in Cardiff Bay employs over 350 people working in a range of departments including Underwriting, Sales, Account Management, Collections, Claims and IT. You can read more about us on our careers site: United Kingdom - Working at Atradius

Responsibilities

• Provide administration support to colleagues in the Account Manager department to help deliver excellent service to customers.
• Work with friendly and experienced colleagues who will teach you key skills for a business environment.
• Develop skills in organisation, administration, customer service, teamwork and the ability to work in a fast-paced environment.

Qualifications

• A Level qualified and IT literate (experience with Microsoft Excel, Word, Outlook).
• Some customer service/administration experience is desirable but not essential because full training will be provided.
• Meet the eligibility requirements for the Level 3 Business Administration course (minimum of 5 GCSE passes, including Maths and English).

Benefits

• Competitive apprentice salary, pension scheme plus other benefits
• Comprehensive on-the-job training
• Sports and Social club who organise our Christmas, Halloween and Summer parties and a range of other events throughout the year
• A fully funded qualification and support towards your studies
• Good career progression opportunities
• Experience of working for an international company
• On site gym, subsidized restaurant, coffee shop and games room
• Monthly wellbeing hour
• Employee Assistance Programme
• A range of other flexible benefits and rewards