Apprentice Workforce Assistant - Reward and Benefits

We Manage Jobs(WMJobs); Warwick; On-site; GBP 12,000 - 16,000; Full time

Job summary

A local government council in the United Kingdom is seeking an Apprentice Workforce Assistant. This role offers a fantastic opportunity to gain hands-on experience in HR and payroll while working towards a Level 3 HR Support Apprenticeship. Duties include supporting staff with pay queries, assisting with payroll tasks, and providing admin support for benefit-related projects. Ideal candidates should possess effective communication skills, GCSEs in English and Maths, and a proactive attitude towards learning.

Benefits

Generous pension scheme

Agile working

Generous annual leave entitlement

Access to benefits and discounts platform

Qualifications

• Confident communicator, both written and verbal.
• Eager to learn and grow in HR and payroll.
• Able to travel to work settings when required.

Responsibilities

• Support staff with queries about pay and benefits.
• Assist with payroll tasks and salary sacrifice calculations.
• Provide admin support for payroll and benefit-related projects.

Skills

Confident communicator

Organised and able to meet deadlines

Team player with a positive attitude

Education

GCSEs (Grade 9–4) or equivalent in English and Maths

Tools

Microsoft Office

Job description

About the Teamand the Role

Are you ready to kickstart your career in HR and payroll while making a real impact? Warwickshire County Council is looking for a motivated and enthusiastic individual to join our Reward and Benefits team as an Apprentice Workforce Assistant.

This is a fantastic opportunity to gain hands‑on experience in a dynamic and supportive environment, while working towards a Level 3 HR Support Apprenticeship.

What You’ll Be Doing:

As a key member of our team, you’ll:

• Support staff with queries about pay and benefits
• Assist with payroll tasks and salary sacrifice calculations
• Help administer employee benefit schemes
• Create engaging communications to promote staff benefits
• Provide admin support for payroll and benefit‑related projects
• Manage and analyse data to support service improvements

You’ll be learning on the job, supported by experienced colleagues and your line manager, developing the skills and knowledge needed to thrive in HR and payroll.

Key Requirements

Essential:

• Confident communicator (written and verbal)
• GCSEs (Grade 9–4) or equivalent in English and Maths
• Familiarity with Microsoft Office and email
• Organised and able to meet deadlines
• Eager to learn and grow
• Team player with a positive attitude
• Able to travel to work settings when required

Desirable:

• Interest in HR, payroll, or public service careers
• Experience in customer service or office environments
• Involvement in extracurricular or voluntary activities

Our training partner for the delivery of this apprenticeship is Crosby Management Trainee with whom you will study and complete a HR Support Apprenticeship. For more information about this programme, see here: https://crosbytraining.co.uk/qualifications/hr-support-level-3-standard/

If you’re passionate about people, eager to learn, and ready to start your career journey, we’d love to hear from you.

Additional Information

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Craig West by emailing [e-mail] or Luisa Dinsdale by emailing [e-mail]

Closing date: 25th November 2025
Interview date:11th, 12th and 16th December 2025

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [e-mail] and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more