Apprentice Support Worker - Way Forward Programme

HTP Apprenticeship College; Newport; On-site; GBP 19,000 - 24,000; Full time

Job summary

An innovative training organization in Newport is seeking a support worker to assist individuals with learning and physical disabilities, autism, and mental health conditions. This role involves providing one-to-one support, participating in activities, and maintaining safety and well-being. The ideal candidate will undertake a Level 2 Adult Care Worker apprenticeship and requires GCSEs in Maths and English. The job offers 35 hours a week with potential for permanent employment.

Qualifications

• Must have a valid driver's license and access to a roadworthy vehicle.
• Experience working with individuals with disabilities is beneficial.
• Commitment to ongoing training and personal development.

Responsibilities

• Provide one-to-one support to customers with disabilities.
• Participate in daily activities and encourage engagement.
• Maintain accurate records and complete necessary paperwork.

Skills

Support for individuals with disabilities

Communication skills

Teamwork

Problem-solving

Education

GCSE Maths and English (grades A-C)

Level 2 Functional Skills in Maths and English

Job description

Way Forward Programme

Way Forward Programme is part of Newport‑based charity Osel Enterprises, founded in 1988 to provide training and employment for people with disabilities and autism on the Island.

Programme works with adults and young people 14+ who have learning or physical disability, are on the autistic spectrum or suffer from mental health conditions, providing support services 7 days a week, early mornings, evenings and overnight respite.

Apprenticeship Job Description

Description: Support customers with learning, physical disabilities, autism and mental health conditions to ensure high standards of support and inclusion.

Objectives

• Provide quality one‑to‑one support to customers with a range of learning disabilities.
• Help in daily sessions and encourage customer engagement.
• Work with the team to create a busy, fun‑packed week of active sessions in the centre.

Responsibilities

• Work alongside individuals with a disability to provide appropriate guidance & support.
• Read and understand customer assessments, including progression requirements.
• Read and digest customer risk assessments when required.
• Provide support and emergency intervention if required and refer issues to the programme lead where resolution is required.
• Participate in everyday activities within the centre, behave in an acceptable manner for the working environment and comply with Health & Safety requirements.
• Liaise with other team members involved in the support & care of the individual to meet identified needs and to help resolve issues.
• Ensure all records involved in the role of support work are completed accurately, and incident/accident forms are completed in a timely manner and in accordance with the company policies and procedures.
• Ensure all paperwork relevant to the working role is completed on time and made available to Programme Lead/Deputy or entered in our bespoke database.
• Liaise with other agencies/providers/employers in a positive, professional manner.
• Attend case conferences and/or reviews as required by the programme deputy/lead.
• Keep yourself available on a regular basis at an agreed‑upon time to assess and review your personal and professional development.
• Attend regular face‑to‑face and online training relevant to the care sector.
• Report any safeguarding incidents to a senior manager.
• Report and record any accident or incident which may occur, no matter how minor.
• Ensure that they have access to a car which has up‑to‑date insurance covered by business use, has a current MOT certificate and is taxed and in a roadworthy condition.
• Provide transport for individual(s) to access training/work experience/activities as necessary.

Hours

35 hours per week over 7 days, including some evenings and occasional respite working.

Learning

Successful candidate will undertake the Level 2 Adult Care Worker apprenticeship standard and will be fully supported by HTP Apprenticeship College.

Applicants aged 16‑18 need Maths and English at GCSE or equivalent grades A‑C (9‑4) or Level 2 functional skills in Maths and English before starting the apprenticeship. Those without certificates at the start will undertake Level 1 or 2 Functional Skills.

Progression

This role has the potential for permanent employment and career progression.

Application

Please apply by adding a CV and cover letter; candidates will then be contacted by HTP Apprenticeship College.