Apprentice IT Technician

Brampton Manor Academy; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

An educational institution in Greater London is seeking a dedicated IT Support Technician to provide first level IT support, troubleshoot hardware and software issues, and assist staff and students in using technology effectively. This term-time role involves installation and configuration of a variety of software and hardware components, ensuring a smooth technological experience within the academy's environment.

Qualifications

• Strong problem-solving skills and ability to troubleshoot hardware and software issues.
• Experience working on helpdesk support.
• Supporting staff and students in using technology effectively.

Responsibilities

• Provide first level IT support for staff and students.
• Install and configure a wide range of software and hardware.
• Assist in using technology effectively.

Job description

Providing first level IT Support, including troubleshooting hardware and software issues; working on the helpdesk; support staff and students in using technology effectively; installation and configuration of a wide range of software and hardware. This is a term-time role.

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 8.00am to 4.00pm.

Expected Duration: 18 Months