Apprentice Administrator

NHS; Cinderford; On-site; GBP 14,000 - 17,000; Full time

Job summary

A healthcare organization in Cinderford is seeking an Apprentice Administrator for a fixed-term 19-month contract. The successful candidate will provide key administrative support to the Integrated Community Team while studying for a Level 3 Business Administration qualification. Ideal candidates should be organised, proactive, and a team player. Starting salary is £14,762.99 with increases after 12 months. This role offers opportunities for further professional development in a supportive environment.

Qualifications

• Ability to work on own initiative, independently and as part of a team.
• Good organisational skills.
• Commitment to the Business Administration Apprenticeship.

Responsibilities

• Provide administrative support to the Integrated Community Team.
• Carry out filing, answer phone queries, and monitor team email.
• Assist in arranging meetings and maintaining departmental records.

Skills

Organised

Team player

Communication skills

Ability to prioritise

Education

GCSE level grade 4/C education or equivalent

Job description

Gloucestershire Health and Care NHS Foundation Trust

Apprentice Administrator

The closing date is 14 February 2026

1x fixed term apprenticeship contract for 19 months

Are you looking to build a long-term career and gain qualifications while making a difference? Then look no further!

We are looking for the next rising star to develop their skills and work within our award-winning team.

If you are willing to learn, organised, a team player, and enthusiastic, then we want you to be part of our Administration team.

Our friendly team are based at 'OW Bist' Forest Community Space in Cinderford. You will work supporting the Integrated Community Team to provide key administrative support.

Alongside this full-time administrative role you will be enrolled onto the Business Apprenticeship Programme and will be expected to study and complete assignments to achieve a recognised Level 3 Business Administration qualification. The apprenticeship will include the expectation to complete the Level 3 Business Administration Apprenticeship within an 19 month timeframe which includes an end point assessment.

Your salary will be £14,762.99per year. After 12 months, the salary will increase to national minimum wage. The opportunities to upskill will continue as Further higher-level apprenticeships are available upon completion of the Level 3 Business Admin apprenticeship for suitable candidates.

Main duties of the job

The successful candidate will provide important administrative support to the Integrated Community Team and will need to maintain and demonstrate Trust Values throughout all aspects of their work. They will be expected to work as part of a team delivering an effective service to ensure that services meet the operational needs.

Are you...

• A team player
• Organised
• Proactive
• Successful at working collaboratively
• Able to prioritise to work towards deadline

If you have a 'can do' attitude, and enjoy building good working relationships, we welcome your application.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Job responsibilities

Following supervision and appropriate training the Apprentice Administrator will be expected to efficiently undertake basic administration and clerical duties, this may include the following:

• Carrying out filing (including electronic filing) as required
• To answer the telephone and deal with queries/requests, taking detailed messages for team members.
• Monitor the team email address and forward relevant emails to the appropriate person if necessary or deal with queries yourself.
• Support electronic procurement system, the processing of invoices in line with the Trust policies as and when required.
• To include typing of minutes, transcripts and preparing meeting agendas.
• Understanding the professional image of the business
• Inputting data onto SystmOne and other electronic systems, extracting reports and undertaking simple analysis
• Actively participating in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager
• To open and sort incoming/outgoing mail for the team as required, scanning and sending to people if necessary
• To input data on to appropriate databases, producing reports and spreadsheets.
• To assist in arranging meetings, including associated arrangements and booking rooms.
• To undertake photocopying and scanning for team members.
• To assist in the maintenance of departmental records including archiving and scanning.
• Ensuring confidential information is kept securely at all times by locking cabinets and locking their computer screen when its not in use
• Attending and taking part in team meetings and regular reviews with Line Manager
• Supporting the team to maintain accurate, timely and legible records
• Talking to internal and external colleagues in a courteous manner both in person and on the telephone ensuring they receive a friendly and helpful service

Person Specification

Qualifications

• GCSE level grade 4/C education or equivalent

Personal skills abilities and attributes

• Ability to work on own initiative, independently and as part of a team
• Communication skills: verbal, in writing and including the use of IT skills with basic
• Good organisational skills
• Ability to prioritise and plan workload and meet tight deadlines

Personal skills abilities and attributes

• Commitment to Business Administration Apprenticeship

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Health and Care NHS Foundation Trust

£14,722.99 a yearper annum for the first 12 months and then National Minimum Wage