Applications Engineer Tooling & Software Support

Thomas Lee Recruitment; Derby; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A recruitment firm specializing in engineering roles is looking for a technical support specialist to provide hands-on application support in the UK and Ireland. The ideal candidate will have experience in engineering applications, strong communication skills, and the ability to travel. This role offers the chance to work with advanced tool systems and build relationships in demanding sectors such as aerospace and petrochemicals.

Qualifications

• Experience in engineering or quality-focused roles is necessary.
• Must be good with people and able to explain technical concepts clearly.
• Confidence in software installations and database work required.
• Professional, smart appearance and approachability are essential.
• Self-motivation and readiness for travel are important.
• A full UK driving licence is required.

Responsibilities

• Deliver training and technical support to customers in the UK & Ireland.
• Demo products and software alongside the sales team.
• Assist customers in setting up systems and migrating data.
• Support factory floor integration and connectivity projects.
• Attend trade shows and provide expert insights.
• Build and maintain excellent customer relationships.

Skills

Engineering/quality-focused applications

Great communication skills

Software installation confidence

Self-motivated

Customer relationship building

Job description

Overview

Do you know your way around CNC tooling, software installs, and engineering processes? Like solving problems and making manufacturing smarter?

This role is all about providing hands-on application support working with customers, demoing kit, installing software, and helping them get the best from their inspection and presetting equipment.

Responsibilities

• Deliver training and technical support to customers across the UK & Ireland

• Demo products and software alongside the sales team

• Help customers set up systems and migrate data

• Support factory floor integration and connectivity projects

• Attend trade shows, in-house events, and provide expert insight

• Build and maintain great customer relationships

Qualifications

• Experience in engineering/quality-focused applications roles

• Good with people and great at explaining technical concepts

• Confidence with software installs, database work, and Windows systems

• Smart, professional, and approachable

• Self-motivated, able to travel, and fine with the occasional overnight stay

• Full UK driving licence

About the Company

Youll be working with high-end tool measurement, presetting and software systems that boost performance across some of the most demanding sectors aerospace, F1, petrochemicals, and more. If you enjoy being on the technical frontline with customers and delivering real impact, this is your kind of role.

About Us

At Thomas Lee Recruitment, we specialise in connecting engineers and technical salespeople with leading companies in the engineering sector. We pride ourselves on offering a personalised, professional, and transparent recruitment service. Our focus is on understanding both client and candidate needs to ensure the best possible match.

How to Apply

All applications will be responded to. Please ensure you have the right to work in the UK before applying. By applying for this role, you accept our Terms & Conditions, Privacy Policy, and Disclaimers, which can be found on our website.