Apartment Services Co-Ordinator

Cinnamon Care Collection; Greater London; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading care home provider in Greater London is seeking an Apartment Services Coordinator to support residents in a retirement village. The role involves organizing events, ensuring smooth transitions for new owners, and performing well-being checks. Candidates should have a compassionate nature, strong organizational and IT skills, and be flexible with working hours. This position offers a full-time salary of £34,000 with flexibility in hours and days.

Qualifications

• Compassionate and caring nature required for interaction with apartment owners.
• Good organizational skills needed for planning events.
• IT proficiency to manage events and communications.

Responsibilities

• Organize and prepare a program of events to meet apartment owners' needs.
• Minute and distribute documents from meetings with apartment owners.
• Conduct well-being checks with every apartment owner at least monthly.

Skills

Compassionate nature

Good organizational skills

IT skills

Creative approach

Calm under pressure

Job description

Apartment Services Coordinator

£34,000 p.a. Full-time with flexibility in hours/days

A Top 20 Care Home Group 2025!

Awarded 'One Of The UK’s Best Companies To Work For

Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71-bedded nursing, residential and dementia care home.

We have an exciting opportunity to work alongside and support the owners of the apartments at Eden Court to ensure that they live a fulfilling life.

The Apartment Services Co‑ordinator will meet regularly with all our owners to discuss, research, plan and book a full schedule of events internally. You will be hosting these ensuring every event runs smoothly. Hours of work for this role are generally 9am-5pm but you will need to be flexible to support evening and weekend events as necessary.

As part of this role you will oversee the owner move‑in process to the apartment to ensure that each owner has a successful move‑in and transition to life in their new home while feeling supported and secure.

We are looking for someone with a compassionate, caring nature, calm under pressure with an enthusiastic and creative approach to this role. Good organisational and IT skills are required.

Main Responsibilities

• To organise and prepare in detail a programme of events from initial planning and discussion with owners, ensuring every aspect of the event planned meets the needs of the Apartment owners.
• To minute, prepare, and distribute any documents from meetings in which the Apartment owners are fully involved.
• To consider the varied needs of the Apartment Owners when planning events.
• To negotiate with other members of the Eden Court Team where necessary and appropriate – maintenance, hospitality and catering.
• Develop and conduct an owner and family orientation to Eden Court.
• To work 5 days out of 7 which will include some weekends and evenings with ad hoc flexibility as required to meet the needs of the Apartment Owners.
• Conduct well‑being checks with every apartment owner at least monthly or more frequently as required.
• Oversee and assist with events as appropriate and in agreement with the Village Manager.
• To offer service at the restaurant/bar and manage events.
• To support apartment owners with the purchase of essential supplies in emergency situations.
• In the absence of a hostess to serve lunches in the restaurant/bar.