AOG EXPORT CLERK

Heathrow Personnel; Hounslow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading freight & logistics provider in the United Kingdom is seeking a proactive AOG Clerk to manage time-critical export operations. The role involves overseeing export shipments from start to finish, liaising with airlines and customers, and ensuring accurate documentation. Ideal candidates will possess freight forwarding experience and excellent communication skills to thrive in a dynamic environment. The position includes a 4-on, 4-off shift pattern and offers an opportunity to work in a fast-paced logistics setting.

Qualifications

• Experience handling time-critical export shipments.
• Proven ability to work in fast-paced environments.
• Strong problem-solving skills in high-pressure situations.

Responsibilities

• Handle export shipments from booking to delivery.
• Liaise with airlines and customers for fast AOG freight movement.
• Prepare export documentation accurately and timely.
• Support operational efficiency with internal teams.
• Provide excellent customer service under pressure.

Skills

Freight forwarding experience

Excellent communication

Quick thinking

Customer service

Job description

Are you experienced in export operations and confident handling time-critical shipments? Our client, a leading freight & logistics provider, is looking for a proactive AOG Clerk to join their busy operation.

Role Overview

You will be responsible for export shipments from start to finish, ensuring the fast and accurate movement of urgent AOG (Aircraft on Ground) freight. This is a hands-on, fast-paced role where quick thinking and excellent communication are essential.

Key Responsibilities

• Handle time-critical export shipments from booking through to delivery
• Liaise with airlines, carriers, and customers to ensure rapid movement of AOG freight
• Prepare all export documentation accurately and on time
• Work closely with internal teams to support operational efficiency
• Provide first-class customer service in high-pressure, time-sensitive situations

Shift pattern

• 4 on / 4 off
• 06 : 00 18 : 00

Key skills

• Previous freight forwarding or AOG experience preferred

Strong knowledge of expor...