Ambulance Care Assistants

EMED Group; Reading; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A healthcare transport service provider is seeking Ambulance Care Assistants in Reading. The role involves transporting vulnerable patients to medical appointments while ensuring high-quality patient care and safety during transportation. Candidates should have a full UK driving licence, be physically fit, and possess excellent communication skills, especially in emotional situations. This full-time position includes flexible shifts, with a strong emphasis on teamwork and empathy.

Benefits

£12.21 per hour

Life Assurance

24/7 online GP consultation

Cash-plan benefits

Mental health consultations

Pension Scheme

Paid holiday entitlement

Uniform provided

Qualifications

• Strong communication skills, especially in emotional circumstances.
• Calm, careful driver with minimal penalty points.
• Able to work flexible shifts and physically fit for handling patients.
• Hold a valid UK manual driving licence.

Responsibilities

• Transport elderly and sick service users to medical appointments.
• Assist in lifting and securing service users in ambulances.
• Ensure cleanliness and safety of the ambulance.

Skills

Effective communication

Calm driving

Teamwork

Physical fitness

Knowledge of local area

Job description

We have a fantastic opportunity for Ambulance Care Assistants to join our new team based in Reading,

Responsibilities

• Assisting in the transportation of 'end of life' service users, ensuring a high level of empathy is present at all times.
• Building rapport by effectively communicating with patients and their relatives/friends.
• Responsible for lifting, securing and helping service users in and out of the Ambulance.
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital's or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Assisting service users with challenging behaviour and/or mental health illnesses.
• Ensuring that the ambulance is kept safe, clean and tidy.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness. Committed to patient care.

Qualifications

• An effective communicator and experience of communicating with others in what can often be emotional circumstances.
• To be a calm, considerate, careful driver, with no more than three penalty points on your license.
• To have a natural flair for team working and collaboration.
• Be physically fit for patient handling and moving.
• Hold a valid UK manual driving licence with less than 6 points.
• Pass an Enhanced DBS check (company funded).
• Be able to work flexible shifts.
• Familiar with the local and surrounding area.

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Company Information

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

Values

Our Values Collaborative - we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

We listen, learn and adapt to improve the business, each other, and ourselves.

We do what we say we will do, we take responsibility and we behave with integrity.

We are confident and committed to taking responsibility to deliver the highest quality service.

Benefits

• £12.21 per hour
• Full time role which includes weekends with shifts varying from 0500 to 0100 (including weekends and bank holidays)
• Life Assurance - providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme - recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Paid holiday entitlement.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).