Amazon Vendor Account Manager / Administrator

Vilgain s.r.o.; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading international supplements company is seeking an Amazon Vendor Account Manager to oversee operations within Amazon Vendor Central. This role involves managing purchase orders, analyzing performance metrics, and ensuring compliance with Amazon requirements. Ideal candidates will have 2+ years of experience, proven commercial success, and strong analytical skills. The position offers a hybrid work setup with a competitive salary, and a direct impact on the company's global expansion efforts.

Benefits

Competitive salary

Discount on products

Learning budget

Team events

Qualifications

• 2+ years of experience managing Amazon Vendor accounts.
• Proven commercial results: revenue growth and successful negotiations.
• Strong analytical and communication skills with data.

Responsibilities

• Oversee daily operations within Amazon Vendor Central.
• Manage the full purchase order lifecycle.
• Monitor performance metrics and ensure compliance.

Skills

Amazon Vendor processes

Analytical skills

Communication skills

MS Excel

Job description

Vilgain is experiencing rapid growth, with a 100%+ year-over-year increase, driven by our mission to offer the world the most accessible, highest-quality food and supplements. 🎯

While we've established a strong presence online, we are currently focused on aggressive scaling in marketplaces recognized as one of the world’s most dynamic and competitive markets. We are looking for a driven Amazon Vendor Account Manager / Administrator who understands the Amazon Vendor ecosystem inside out and can turn growth opportunities into real business results. 💥

What you’ll do:

• Oversee routine daily operations within Amazon Vendor Central.

• Manage the full purchase order lifecycle, including processing, shipment coordination and issue resolution.

• Maintain accurate product, pricing, and GTIN Goldlist data.

• Monitor performance metrics and ensure compliance with Amazon Vendor requirements.

• Analyze CoOP deductions, promotions and operational discrepancies.

• Support dispute resolution and communication with Amazon Vendor support teams.

• Collaborate with the Supply Chain Team on forecasting and inventory planning.

• Ensure smooth returns handling and continuous process improvements.

• Develop & optimize processes for effective Amazon Vendor Account management.

What you bring:

• 2+ years of experience managing Amazon Vendor accounts, ideally within FMCG or consumer goods.

• Proven commercial results: revenue growth, successful negotiations and strong retailer relationships.

• Solid understanding of these Amazon Vendor Processes 🔍 :

  1. PO processing / ASN Creation

  2. Vendor Orders Shipment Management

  3. PO Cancellation Request Processing & Management

  4. CoOp Deductions Analysis & Management

  5. Promo / Deal Analysis & Validation

  6. Shortage Claims Disputes Management

  7. Vendor Central Support Case Management

  8. Gtin Goldlist Data input, processing and Management.

  9. Operational Performance Management

  10. Return processing.

• Strong analytical and communication skills with confidence working with data.

• Advance practical skills & knowledge of MS Excel.

• Proactive & disciplined personality who enjoys taking on challenges and getting it done.

• Knowledge of two European languages.

What you’ll get:

• A leading role in Vilgain’s global expansion, with ownership of one of our key sales channels.

• An open, fast-moving culture where your work has a direct impact.

• Hybrid or remote setup — work from London or join our Prague HQ when needed. Or fully remote: No problem for us 🫡

• Competitive salary, based on experience.

• Discount on all Vilgain products 🖤, early access to new launches, learning budget and team events.