Airport Passenger Service Agent - Part Time

Swissport; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading ground services provider is seeking a Customer Service Agent at Manchester Airport. Responsibilities include assisting passengers with check-in, handling inquiries, and ensuring compliance with regulations. Ideal candidates will have prior customer service experience, excellent communication skills, and the ability to work various shifts. This part-time role offers a salary of £12.60 per hour along with access to employee benefits and career advancement opportunities.

Benefits

Employee Assistance Programme

Comprehensive training and development

Free onsite parking

Retirement savings plan

Career advancement opportunities

Qualifications

• Prior experience in customer service, hospitality, or related fields is advantageous.
• Excellent communication skills, both verbal and written, with proficiency in English.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet passengers and provide friendly, professional assistance.
• Assist passengers with check-in procedures and luggage handling.
• Handle inquiries and provide accurate information regarding flight schedules.

Skills

Customer service experience

Communication skills

Problem-solving abilities

Attention to detail

Ability to work under pressure

Job description

A leading ground services provider is seeking a Customer Service Agent at Manchester Airport. Responsibilities include assisting passengers with check-in, handling inquiries, and ensuring compliance with regulations. Ideal candidates will have prior customer service experience, excellent communication skills, and the ability to work various shifts. This part-time role offers a salary of £12.60 per hour along with access to employee benefits and career advancement opportunities.