Airport IT Engineer - On-Site Passenger Systems Support

ESP; Scotland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading IT support provider in the aviation sector seeks an Airport Engineer to ensure effective operation of IT systems at Edinburgh Airport. The ideal candidate will have hands-on IT support experience, strong technical knowledge, and excellent communication skills. Responsibilities include routine maintenance, incident response, and client interaction. Competitive compensation with shift allowances offered.

Benefits

Competitive compensation

Shift allowances

Career growth opportunities

Qualifications

• Proven hands-on experience in IT support, with strong technical knowledge in both hardware and software.
• Effective communication skills, with the ability to liaise confidently with technical and non-technical teams.
• Ability to work efficiently under pressure, meeting tight deadlines.
• Strong customer service orientation.
• Good working knowledge of Microsoft Desktop Software and related tools.
• Understanding of network protocols, server hardware, & IT configurations.

Responsibilities

• Perform routine and preventative maintenance on IT equipment for passenger processing.
• Conduct floor-walking to monitor airport IT systems.
• Respond to incidents and service requests via the Global Service Desk.
• Troubleshoot issues related to airline host systems and connectivity.
• Maintain excellent communication with colleagues and the Global Service Desk.
• Identify spare parts and raise requests with the Global Service Desk.

Skills

Hands-on experience in IT support

Effective communication skills

Customer service orientation

Knowledge of Microsoft Desktop Software

Understanding of network protocols

Education

Relevant qualifications or certifications

Tools

IT configurations knowledge

Job description

A leading IT support provider in the aviation sector seeks an Airport Engineer to ensure effective operation of IT systems at Edinburgh Airport. The ideal candidate will have hands-on IT support experience, strong technical knowledge, and excellent communication skills. Responsibilities include routine maintenance, incident response, and client interaction. Competitive compensation with shift allowances offered.