Air & Sea Freight Forwarder

Green & Wolvin Recruitment; Manchester; On-site; GBP 33,000 - 39,000; Full time

Job summary

A leading recruitment agency is seeking an Air & Sea Freight Forwarder for Manchester Airport. The role involves managing import/export bookings, ensuring compliance with customs, and providing excellent customer service. Ideal candidates have 2+ years of freight forwarding experience, strong customer service skills, and knowledge of INCOTerms. This position offers a salary between £33,000-£39,000 and additional benefits including a profit bonus.

Benefits

£5,000 company-wide profit bonus

32 days annual leave

Comprehensive company benefits

Qualifications

• 2+ years of experience in freight forwarding in air, sea, or road freight.
• Experience with pricing, quotation, and planning deliveries.
• Excellent customer service experience.

Responsibilities

• Manage air, sea & ocean freight import/export bookings.
• Raise customs documentation for international shipments.
• Maintain high customer service standards with clients.

Skills

Freight forwarding

Customer service

Pricing and quotations

Customs compliance

Knowledge of INCOTerms

Job description

Overview

We are actively looking to engage air, sea and road freight professionals with a passion for freight forwarding and aviation shipping for a new role as a Air & Sea Freight Forwarder to Manchester Airport on Ringway (on a hybrid basis).

Client Details

My client is a market‑leader in the shipping industry and has offices based across the world including Africa, the Far East with a regional head office based in Europe. You will be joining a fast‑pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.

Job Description

As an Air & Sea Freight Forwarder you will report in to the Freight Branch Manager on a daily basis. You will be responsible for the following areas for responsibility across the Manchester Airport, Ringway office:

• Manage air, sea & ocean freight import and export bookings including pricing, quotations, end‑to‑end shipping and customs documentations.
• Documents of Operations and transportation (booking, airway bills and loading confirmation)
• Nominating carriers, airlines and GSA in‑line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
• Raise additional customs documentation to ensure the freight can move from country to country (ISF, COO, clearance documentation etc)
• Customer rate analysis on route guidance, whilst monitoring and secure allocations and operation efficiency
• Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements

The Ideal Candidate

The successful candidate will have an expansive background in air and/or ocean freight forwarding across both import and export. The ideal Air & Sea Freight Forwarder will have the following skills and experience:

• 2+ year's experience in freight forwarding in either air, sea or road freight forwarding.
• Experience of pricing, quotation and planning customer deliveries across air & road freight.
• Desirable experience of customs compliance
• Excellent customer service experience
• Knowledge of INCOTerms is advantageous
• Commutable to Manchester Airport, Ringway (on a hybrid basis).

What's On Offer?

• £33,000‑£39,000 basic salary
• Company wide profit bonus up £5k per annum
• 32 days annual leave
• Comprehensive company benefits account.
• Large opportunities to progress knowledge and job banding