AI Mobilisation Lead

Lloyd's; City of Westminster; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading banking group in the United Kingdom is seeking a professional focused on enhancing data resilience within AI systems. The role requires a technical background in AI/ML and responsibilities include identifying and mitigating AI-related risks for critical business services. Strong communication skills and collaboration across various teams are essential, along with experience in operational resilience and relevant tools such as MLflow and Azure ML. This position offers a dynamic work environment with opportunities for personal growth.

Benefits

Generous pension contribution

Annual bonus

Share schemes

Discounted shopping

30 days holiday

Wellbeing initiatives

Qualifications

• Hands-on experience in data science and AI development.
• Ability to analyze AI-related risks like model drift.
• Proven skills in communication and stakeholder management.

Responsibilities

• Identify risks AI introduces to business continuity.
• Work across technology and risk teams to ensure stability.
• Define and implement tooling for data resilience.

Skills

Technical background in AI/ML

Understanding of machine learning models

Knowledge of model lifecycle

Ability to assess AI risks

Experience with AI platforms

Stakeholder management skills

Experience in operational resilience

Tools

MLflow

Azure ML

SageMaker

Databricks

Job description

About the role

We're the Chief Data & Analytics Office (CDAO) within Lloyds Banking Group. CDAO's mission is to promote, embed and commercialise Data and Analytics practice and culture across Lloyds Banking Group. The Data Resilience team is a new chapter within the Chief Data and Analytics Office. It has the responsibility to define and embed new Strategies, Operating Models and Control Frameworks to protect the bank’s critical data services that our customers, colleagues and the market rely upon.

Key Objectives

• Setting up a Data Pillar: identify & define critical data assets supporting critical business processes. Finding innovative and pioneering solutions to deliver Data Pillar in ServiceNow - perhaps first in the industry.
• Assess level of resilience around those assets.
• Key part of the assignment is to define, design, test and implement tooling requirements around this.
• Embedding latest technologies such as Gen AI/ML to improve resilience across the bank.
• Use the capabilities of AI to refine, optimise existing workflows and build new capabilities.

Responsibilities

This role will focus on identifying, assessing, and mitigating the risks AI introduces to the continuity and stability of critical business services. You will work cross‑functionally across technology, risk, compliance and data science teams to ensure that AI‑enabled processes remain resilient, explainable and aligned with regulatory expectations.

Qualifications & Experience

• Technical background in AI/ML, data science and practical experience of hands‑on development.
• Understanding of machine learning models, natural language processing (NLP) and AI algorithms.
• Knowledge of model lifecycle: training, validation, deployment and monitoring.
• Ability to assess and mitigate risks from AI systems (e.g., model drift, bias, explainability).
• Experience working with AI/ML platforms and monitoring tools (e.g., MLflow, Azure ML, SageMaker, Databricks).
• Excellent stakeholder management and communication skills.
• Proven experience in operational resilience, risk management or business continuity within financial services or a regulated environment.

Desirable Experience

• Experience with cloud‑native AI environments and SaaS‑delivered AI products.
• Exposure to incident response and major event management involving technology failures.
• Familiarity with resilience frameworks and regulatory expectations (e.g., PRA SS1/21, FCA PS21/3, DORA, NIST AI RMF).

Diversity & Inclusion

We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package and a dedicated Working with Cancer initiative. It’s why we especially welcome applications from under‑represented groups. We’re disability confident. If you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

Benefits

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work that’s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us – which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We’re focused on creating a values‑led culture and are committed to building a workforce that reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.