AI IT Director & Scale Lead for Infrastructure

Writer; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading AI company in Greater London is seeking an IT Director / TLM Lead to oversee and scale its technology infrastructure. This full-time role focuses on building efficient IT operations, from procurement of cutting-edge hardware to implementation of AI-driven automation strategies. Key responsibilities include leading vendor negotiations, implementing IT service management solutions, and optimizing IT costs. Ideal candidates will have extensive experience in IT leadership, procurement strategies, and IT automation. Generous benefits are offered.

Benefits

Generous PTO and company holidays

Comprehensive medical and dental insurance

Paid parental leave for all parents (12 weeks)

Early-detection cancer testing through Galleri

Competitive pension scheme

Annual work-life stipends

Qualifications

• 10 years in IT leadership with 5 years in director-level roles.
• Proven experience scaling IT operations in high-growth companies.
• Deep expertise in enterprise IT architecture and service delivery.

Responsibilities

• Lead global procurement strategy for endpoints and specialized AI hardware.
• Implement AI chatbots for Level 1 support handling 70% of requests.
• Design scalable IT architecture supporting 10x growth.

Skills

IT leadership

Vendor negotiation

IT automation

Procurement strategy

Employee satisfaction

Education

ITIL v4 Foundation or higher certification

MBA or advanced degree in technology management

Tools

ServiceNow

Jira

Jamf

Intune

Job description

A leading AI company in Greater London is seeking an IT Director / TLM Lead to oversee and scale its technology infrastructure. This full-time role focuses on building efficient IT operations, from procurement of cutting-edge hardware to implementation of AI-driven automation strategies. Key responsibilities include leading vendor negotiations, implementing IT service management solutions, and optimizing IT costs. Ideal candidates will have extensive experience in IT leadership, procurement strategies, and IT automation. Generous benefits are offered.