AI Change Lead

Healthcare Businesswomen’s Association; United Kingdom; Hybrid; GBP 70,000 - 90,000; Part time

Job summary

An international healthcare organization is seeking an AI Change Lead to drive AI adoption across the organization. This pivotal role involves leading change management strategies to enhance AI fluency and embedding AI behaviours organization-wide. Candidates should have over 8 years of experience in change management and a strong understanding of AI tools like ChatGPT. Excellent communication and stakeholder management skills are essential. This position is temporary for maternity leave and offers a hybrid work model.

Qualifications

• Proven experience in change management, organisational development, or transformation leadership (8+ years).
• Strong understanding of GenAI tools (e.g. ChatGPT and Copilot).
• Excellent communication, facilitation, and stakeholder management skills.
• Experience designing and delivering training, workshops, and behavioural change programme.
• Comfortable navigating ambiguity and driving clarity in fast‑paced environments.

Responsibilities

• Lead and execute change management strategies to enhance AI Fluency across the organisation.
• Design and deliver AI fluency programme tailored to different audiences.
• Build change management learning interventions as needed.
• Coach senior leaders to role model AI behaviours.
• Build communities of practice to support diffusion of AI technologies.

Skills

Business Partnering

Change Management

Communication Skills

Human Resources (HR)

Operational Excellence

Organizational Development (OD)

Performance Management

Relationship Building

Resilience

Talent Management

Tools

GenAI tools (e.g. ChatGPT and Copilot)

Job description

Job Description Summary

#LI-Hybrid

Location: London, UK or Prague, Czech Republic or Barcelona, Spain or Dublin, Ireland

As the AI Change Lead, you will drive enterprise‑wide adoption of AI technologies by leading strategic change initiatives, fostering AI fluency, and embedding AI‑enabled behaviours across the organisation. This role is pivotal in ensuring that employees are equipped, engaged, and empowered to leverage AI tools to enhance productivity, innovation, and decision‑making in line with our Novartis ambition to become AI‑enabled by 2028. This role requires a blend of strategic thinking, creative agility, and deep understanding of AI’s impact on people, processes, and culture.

Job Description

This role is open as temporary contract for maternity leave.

Key Responsibilities

• Lead and execute change management strategies to enhance AI Fluency across Novartis, ensuring alignment with AI Strategy and Novartis culture.
• Design and deliver AI fluency programme tailored to different audiences (leaders, managers, general users), including KPIs and success measures.
• Build change management learning interventions as needed to help leaders prepare teams to continually adopt changes to ways of working resulting from ongoing integration of AI technologies.
• Collaborate with cross‑functional teams (e.g. DDIT and unit learning teams) to ensure seamless adoption and utilization of AI technologies.
• Coach senior leaders to role‑model AI behaviours and support their teams through transitions.
• Build and activate communities of practice (e.g. AI champions network) to support the diffusion of AI technologies across the organization.
• Translate complex AI concepts into accessible narratives through storytelling, campaigns, and engagement events.
• Champion a culture of experimentation, curiosity, and responsible AI use.
• Curate and amplify internal success stories, use cases, and impact metrics to build trust and momentum.
• Monitor adoption metrics, feedback loops, and behavioural indicators to refine change strategies.

You should have extensive experience in change management and be able to manage multiple projects simultaneously with strong analytical and problem‑solving abilities.

Essential Requirements

• Proven experience in change management, organisational development, or transformation leadership (8+ years).
• Strong understanding of GenAI tools (e.g. ChatGPT and Copilot).
• Excellent communication, facilitation, and stakeholder management skills.
• Experience designing and delivering training, workshops, and behavioural change programme.
• Comfortable navigating ambiguity and driving clarity in fast‑paced environments.

Commitment to Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

• Business Partnering, Change Management, Communication Skills, Human Resources (HR), Operational Excellence, Organizational Development (OD), Performance Management, Relationship Building, Resilience, Talent Management, Waterfall Model