Aging Care Manager I: Philadelphia Corporation for Aging

Bryn Mawr College; Wales; On-site; GBP 36,000 - 42,000; Full time

Job summary

A nonprofit organization is seeking a dedicated professional to provide high-quality care management services for older individuals and those with disabilities. Responsibilities include assessing participants' needs, developing care plans, and coordinating services to ensure the highest level of care. The ideal candidate should possess strong organizational skills, flexibility, and the ability to advocate for clients. This role offers a salary range of $48,300 to $55,913 based on experience, along with comprehensive benefits including medical coverage and retirement plans.

Benefits

Medical, prescription drug, vision, and dental coverage

Flexible spending plan

EAP and life insurance

403(b) retirement plans

Annual paid time off including holidays and sick days

Qualifications

• High energy level; able to manage a variety of tasks simultaneously.
• Well-developed interpersonal and communication skills.
• Well organized.
• High level of flexibility.
• Possesses advocacy skills and a sense of professional ethics.

Responsibilities

• Maintain high quality care management services by meeting participants' needs.
• Perform care management functions including assessment and service plan development.
• Complete Needs Assessment Tool and participant care plan.
• Enter Care Management Activity for services provided.
• Develop individual care plans with participants and their families.
• Identify and mobilize resources to meet participants’ needs.
• Facilitate participant choice of providers.
• Arrange for needed services and entitlements.
• Conduct home visits and monitor adequacy of care plans.
• Ensure participant satisfaction and quality of services.
• Participate in training and seek professional development.

Job description

Pay range: $48,300.00 – $55,913.29 (Varies based on experience)

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

• Medical, prescription drug, vision, and dental coverage
• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• 403(b) retirement plans with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes 13 holidays, 10 sick days, 2 personal days, and vacation depending on tenure. (Note: vacation and personal days are front loaded and are pro-rated if date of hire is not January 1st; sick days are accrued based on hours worked).

Requirements

Job Responsibilities

a. To maintain high quality care management services by identifying and meeting the varied needs of participants. To provide home and community-based services as needed to enable participants to remain at home if possible.

b. Performs all care management functions assessment, service plan development, service arrangement, follow-up, monitoring, and reassessment. Assesses the participant’s needs and preferences in their environment. Reassess participant’s status and reviews care plan at regularly scheduled intervals.

c. Completes Needs Assessment Tool (NAT) and participant care plan at required timeframes.

d. Enters Care Management Activity in the form of units for services provided.

e. Works with participant, their family, and/or caregiver, to develop an individual care plan, making use of supervision and consultation with other disciplines, as necessary.

f. Identifies and mobilizes informal and formal resources to meet participants’ needs. Maximizes use of third-party payers.

g. Facilitates participant choice of providers.

h. Arranges for needed services and entitlements, working cooperatively with participant, family members, and service providers. Follows up on service delivered in specified amount of time and works with participant and provider to assure appropriate match of service to specific need.

i. Provides assistance to participants in the MA Application Enrollment process and monitors participant conversion process to Community Health Choices.

j. Conducts home visits and telephone contacts per standards to monitor adequacy and continued appropriateness of individual care plan.

k. Monitors participant satisfaction to ensure quality of services provided.

l. Completes all necessary forms and / or data entry for participants’ record, other management information, and other written reports as required. Inputs and maintains data in organizational and State database systems.

m. Participates in orientation and training and attends regularly scheduled supervision, and staff meetings. Seeks opportunities for professional development.

n. Contributes to upholding a highly supportive team culture.

o. Other duties as assigned.

Professional Characteristics

• High energy level; able to manage a variety of tasks simultaneously.
• Well-developed interpersonal and communication skills.
• Well organized.
• High level of flexibility.
• Possesses advocacy skills and a sense of professional ethics.

Additional requirements

• Drug testing
• Criminal history clearance

All applicants will receive an acknowledgement that their application has been received. Those candidates selected for further consideration will be contacted.

Philadelphia Corporation for Aging is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.