Aftersales & Technical Support Manager - Equipment

Wallace Hind Selection LTD; England; On-site; GBP 45,000 - 55,000; Full time

Job summary

A machinery manufacturer based in Bedford is seeking an Aftersales Manager to manage after-sales issues including service and warranty claims, lead a product support team, and support presales tenders. The ideal candidate should possess strong communication and project management skills and a background in mechanical or electrical engineering. This role offers a competitive salary of up to £55,000 along with benefits like 25 days holiday and private medical insurance.

Benefits

25 Days Holiday

Private medical

Company bonus

Qualifications

• Strong communicator with excellent delegation skills.
• Experience in managing after sales product support.
• Technical experience in capital equipment or industrial machinery.

Responsibilities

• Lead product support team and manage after sales issues.
• Support presales technically and assist with sales tenders.
• Work closely with production teams to resolve issues.

Skills

Communication

Project management

Budgeting

Team management

Technical support

Education

Mechanical or Electrical Engineering qualification

Job description

A machinery manufacturer based in Bedford is seeking an Aftersales Manager to manage after-sales issues including service and warranty claims, lead a product support team, and support presales tenders. The ideal candidate should possess strong communication and project management skills and a background in mechanical or electrical engineering. This role offers a competitive salary of up to £55,000 along with benefits like 25 days holiday and private medical insurance.