Aftersales Manager

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Greater London; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading automotive recruitment consultancy is seeking an experienced Aftersales Manager to join a busy dealership in Bromley. This role involves managing the Aftersales operation, driving performance, and leading a dedicated team. The position offers a strong salary of £45,000 to £50,000 with an OTE of £70,000 to £75,000. The ideal candidate will have a proven track record in a main dealership environment and strong leadership skills, thriving in a fast-paced setting. Opportunities for career progression are also available.

Benefits

Company Car

Career progression opportunities

Supportive management structure

Qualifications

• Proven experience as an Aftersales Manager within a main dealership.
• Strong Assistant Aftersales Manager may be considered if highly experienced.
• Ability to thrive in a busy, high-pressure environment.

Responsibilities

• Lead and manage the full Aftersales operation across Service and Parts.
• Drive workshop efficiency, profitability, and CSI performance.
• Motivate, coach, and develop a large Aftersales team.

Skills

Leadership skills

Understanding of Aftersales KPIs

Customer service focus

Commercial mindset

Job description

Basic Salary: £45,000 – £50,000 (DOE) OTE: £70,000 – £75,000 Company Car Full-Time | Permanent Monday–Friday, 8:00am–6:00pm

An exciting and highly rewarding opportunity has become available for an experienced Aftersales Manager to join a busy, main dealership site in Bromley. This is a busy operation with a strong existing team and excellent earning potential.

This role requires a proven Aftersales Manager. A strong Assistant Aftersales Manager may be considered, but they must be highly capable and experienced, as this is a demanding and fast-paced site.

Key Responsibilities

• Lead and manage the full Aftersales operation across Service and Parts
• Drive workshop efficiency, productivity, profitability, and CSI performance
• Ensure strong processes are followed across warranty, compliance, and customer experience
• Motivate, coach, and develop a large Aftersales team
• Oversee daily workflow, scheduling, and operational performance
• Maximise Aftersales revenue through labour sales, parts sales, and upselling
• Work closely with senior management to deliver performance targets and operational improvements

Your Background & Skillset

• Proven experience as an Aftersales Manager within a main dealership (essential)
• A strong Assistant Aftersales Manager may be considered if highly experienced
• Strong leadership skills with the ability to manage and motivate a large team
• Excellent understanding of Aftersales KPIs, CSI, warranty, and compliance
• Able to thrive in a busy, high-pressure environment
• Commercially minded with a strong focus on performance and process
• Ambitious and career-driven

Why This Role?

• Strong basic salary with realistic £70k–£75k OTE
• Opportunity to lead a large, busy Aftersales operation
• Well-established brand and dealership environmentLong-term career progression opportunities
• Supportive senior management structure

For further details on this Aftersales Manager role in Bromley and other positions across the automotive sector, please submit your CV to Stacey Hunt at ACS Automotive Recruitment Consultancy.