After‑Sales & Shipping Coordinator

First Military Recruitment; Bristol; On-site; GBP 28,000; Full time

Job summary

A leading recruitment firm is seeking an After-Sales Officer located in Bristol, England. The ideal candidate will possess strong organizational skills, have experience in customer service, and be proficient with IT systems. Responsibilities include processing orders, picking and packing maintenance parts, and assisting with shipments. The role offers full-time hours from Monday to Friday, 24 days annual leave, and a friendly working environment.

Benefits

Two paid daily tea breaks

24 days annual leave plus bank holidays

Overtime opportunities

Training in product knowledge

Qualifications

• Experience in customer service or after-sales support.
• Ability to operate pallet trucks safely.
• Experience with shipping, couriers, or export processes is desirable.

Responsibilities

• Process daily after-sales orders and input data accurately.
• Pick, pack, and check maintenance parts for dispatch.
• Assist with loading and unloading equipment.
• Measure, book, and prepare shipments accurately.
• Produce accurate invoicing and maintain documentation.
• Work independently and with production and office teams.

Skills

Strong organisational skills

Customer service experience

Confident with IT systems

Accurate picking and packing skills

Good literacy and numeracy

Forklift license (advantage)

Professional telephone manner

Experience with shipping processes

Ability to work in a team

Physically fit

Education

GCSE grade C / 4 or equivalent

Job description

A leading recruitment firm is seeking an After-Sales Officer located in Bristol, England. The ideal candidate will possess strong organizational skills, have experience in customer service, and be proficient with IT systems. Responsibilities include processing orders, picking and packing maintenance parts, and assisting with shipments. The role offers full-time hours from Monday to Friday, 24 days annual leave, and a friendly working environment.