Aerospace Customer Support Specialist – Mon-Fri (Southend)

Ernest Gordon Recruitment Limited; Southend-on-Sea; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Support Representative for a market-leading aviation company in Southend-on-Sea. The role involves acting as the main contact point for customers and suppliers, providing updates, and responding to enquiries. Ideal candidates will have experience in customer-facing roles. The position offers a competitive salary and benefits including enhanced holiday and employee discounts.

Benefits

Enhanced holiday

Refer a friend scheme

Enhanced maternity and paternity scheme

Health and wellbeing assistance

Cycle to work scheme

Employee discounts

Life insurance

Qualifications

• Experience in customer-facing or operations support positions.

Responsibilities

• Act as the single point of contact (SPOC) for customers and suppliers.
• Collaborate with customers, providing updates on open repairs.
• Respond to customer enquiries within targeted timeframes.

Skills

Customer-facing experience

Operations support experience

Job description

A leading recruitment agency is seeking a Customer Support Representative for a market-leading aviation company in Southend-on-Sea. The role involves acting as the main contact point for customers and suppliers, providing updates, and responding to enquiries. Ideal candidates will have experience in customer-facing roles. The position offers a competitive salary and benefits including enhanced holiday and employee discounts.