Adult Community Mental Health Service Manager Welwyn Garden City

NHS; Welwyn Garden City; On-site; GBP 57,000 - 65,000; Full time

Job summary

A healthcare organization in Welwyn Garden City is seeking a Service Manager to lead community health and social care services. This permanent, full-time role offers an opportunity to enhance your management skills while ensuring effective service delivery. The successful candidate will have a relevant degree and experience in managing change and quality in health services. Salary ranges from £57,888 to £64,880 annually, with compliance to statutory requirements expected.

Qualifications

• Experience managing change and development in health or social care.
• Demonstrated success in quality improvement and performance management.
• Ability to write clear statistical and financial reports.

Responsibilities

• Coordinate operational delivery of community health & social care services.
• Manage relationships with primary care and other organizations.
• Ensure quality care across multiple service pathways.

Skills

Leadership

Management

Communication

Analytical thinking

Quality improvement

Education

First or higher degree

Professional qualification in relevant area

Postgraduate qualification or formal management training

Job description

Job Summary

Are you ready to progress your leadership career?

We're looking for a talented health or social care professional to join our leadership team in Welwyn Garden City Hertfordshire as Service Manager. The role will provide a genuine opportunity for you to develop your management skills and make a difference.

About the Role

You will work closely with the Service Line Lead and management teams to ensure the effective co-ordination and operational delivery of community health & social care services in HPFT.

Key Responsibilities

• Assist the Service Line Lead to deliver a service that aligns with the Trust’s transformation agenda and implementation of care pathways, ensuring a cohesive, effective and seamless service for users.
• Ensure the effective delivery of community based care services using a whole systems approach to achieve required performance levels.
• Support the management of relationships with primary care general practitioners, HCS, PCT and 3rd sector organisations as required.
• Responsible for the provision of quality care within a complex range of health and social care services that interface with HPFT and other providers.
• Accountable for the effective operational management of all care pathways, requiring effective liaison and co-ordination with secondary care clinicians and managers.
• Manage within established frameworks and processes to monitor capacity on a day‑to‑day basis, ensuring safe escalation arrangements and full safety with the ability to respond where team capacity issues present.
• Ensure compliance with all statutory requirements e.g. CQC, HSE and implement relevant assurance systems to demonstrate compliance for the service.

Person Specification

Qualifications

1. First or higher degree.
2. Professional qualification in relevant area of health or social care.
3. Postgraduate qualification or formal management training.

Experience

1. Demonstrable success at managing change and development.
2. Demonstrable success in quality improvement.
3. Significant management experience in relevant area of health or social care.
4. Demonstrable success in performance management and appraisal with multi‑disciplinary staff group.

Communication Skills

1. Ability to organise and prioritise a complex workload.
2. Ability to produce clear, written statistical and financial reports.
3. Ability to communicate effectively at all levels of involvement including Service Users and Carers.
4. Ability to influence and motivate staff to engage with and adopt change and deliver challenging targets.

Analytical Skills

1. Ability to analyse critically financial performance and clinical data sets and present conclusions.
2. Innovative thinker with ability to recognise underlying causes of and overcome barriers to change.

Diversity and Inclusion

We welcome diversity in our workforce and encourage applicants from people of all ages and backgrounds, such as those with lived experience of mental health difficulties. Hertfordshire Partnership University NHS Foundation Trust is one of five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.

Employer Details

Hertfordshire Partnership University NHS Foundation Trust

Rosanne House Welwyn Garden City, AL8 6HG

Location

Rosanne House Welwyn Garden City, AL8 6HG

Contract and Pay

Permanent, Full‑time, Band 8a, £57,888 to £64,880 a year pro rata (5% fringe HCAS included)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

UK Registration

Applicants must have current UK professional registration.