Admissions Scheduling and Processing Assistant

Buckinghamshire New University; High Wycombe; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A modern university in High Wycombe is seeking an Admissions Scheduling and Processing Assistant to manage the admissions cycle from enquiry to registration. This role involves data monitoring and reporting, ensuring quality service and customer satisfaction. The ideal candidate should have experience in admissions or customer service and strong analytical skills. This position offers a competitive salary and hybrid working options.

Benefits

Generous holiday entitlement (30 days plus bank holidays)

Hybrid working depending on business needs

Training and development support opportunities

Contributory pension scheme

Discounted gym membership

Staff discounts with major retailers

Qualifications

• Experience in admissions or customer service.
• Strong analytical skills for monitoring and reporting.
• Ability to manage relationships and improve customer satisfaction.

Responsibilities

• Manage the entire admissions cycle from enquiry to registration.
• Regularly report and analyze admissions data.
• Support the Head of Admissions in various processes.

Job description

Admissions Scheduling and Processing Assistant

Full Time - Permanent - High Wycombe

Salary -£26, - £28,

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.

Our University’s DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues.Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments that you require.

To deliver a first‑class admissions and recruitment service for the University’s applicants, offering official and professional advice directly to applicants, whilst ensuring the quality of service is constantly improving. This is a key post to support the Head of Admissions in all processes involved in the applicant journey from enquiry to enrolment.

The role involves leading the admissions team to successfully manage the entire admissions cycle from initial enquiry to registration including regular reporting on admissions, monitoring, tracking and analysing admissions data, monitoring customer satisfaction rates within the admissions process and managing admissions relationships with colleagues in academic areas.

What we offer

• a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
• Hybrid working (dependant on business needs)
• training & development support opportunities
• contributory pension scheme
• discounted gym membership for our on-site gym
• a range of staff discounts with major retailers.