Administrator Receptionist

Change Grow Live; Skelmersdale; On-site; GBP 26,000; Part time

Job summary

A charitable organization in Skelmersdale is looking for a part-time Receptionist and Administrator. This role is crucial in supporting the team by providing administrative and clerical support to help service users receive necessary assistance. Ideal candidates should have strong customer service skills, IT literacy, and the ability to work well in a team. The position offers 22.5 hours per week with a salary of £25,077 per annum pro rata. A passion for helping others and a background in office administration are essential.

Benefits

25 days holiday plus bank holidays

Paid Wellness hour each week

Contributory pension scheme

Employee Assistance Programme

Discounts for shopping and leisure activities

Qualifications

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing and spreadsheets.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• Solid numeric skills.
• Good organisational skills.

Responsibilities

• First point of contact for telephone calls and service user visits.
• Process correspondence and data entry as required.
• Monitor and report data and information as required.
• Maintain admin record-keeping and communication.
• Provide effective prescription and general administration.

Skills

Customer Service

Computer Skills

Multi-line Phone Systems

Office Experience

Administrative Experience

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives offering support and respect in a safe environment treating each user as an individual and working with them to find the right treatment and care options.

Our core values are Be open be compassionate and be bold and our team members apply these daily to achieve our mission ofhelping people change the direction of their lives grow as individuals and live life to its full potential.

We have an exciting opportunity for an Receptionist and Administrator to join our busy Skelmersdale Service. Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission providing administrative and clerical support to our teams enabling them to focus on delivering our services and ensuring our service users receive the help and support they need to achieve their goals.

Looking for a rewarding career where you can use your passion and skills to help others Were looking for a passionate and committed receptionist / administrator with a particular interest in working with people where support for alcohol and / or drug use has been identified as a need. If youre looking to :

• Work for a caring organisation that believes in people
• Help people change their lives for the better
• Work within multidisciplinary teams ensuring that clients receive the right care at the right time
• Deliver services within a range of health and social care settings
• Be part of an amazing and ambitious workforce

Then this might be the ideal role for you!

Where : Skelmersdale

Hours : Part Time 22.5 per week

Salary : 25077 per annum (based on full time hours pro rata for part time)

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles the salary and payments will be pro rata based on contracted hours

Responsibilities

About the Role :

• As first point of contact within the service to ensure that telephone calls and visits from service users outside agencies and Change Grow Live Staff are dealt with promptly and courteously transferring calls to appropriate personnel when necessary.
• To ensure effective processing of correspondence / data entry as required.
• To collate monitor and report data / information & statistics as required.
• To ensure that admin record-keeping and communication within the project are maintained.
• To provide effective prescription and general administration across the service.

About You :

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills
• Minute taking experience would be an advantage

What we will give to you :

• 25 days holiday ( bank holidays) increasing annually for the first five years
• Paid Wellness hour each week along with a Wellness hub and Employee Assist Programme
• Contributory pension scheme
• A great selectionof benefits incl. discounts for shopping cinema holidays etc.
• Eligible for Blue Light Discounts
• A friendly and supportive team
• Training career development & progression opportunities
• Participation in our Refer-a-Friend scheme

Please ensure that when completing your application form and supporting statement you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only we will not be engaging agencies for this vacancy.

Please note : This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas unfortunately we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here : Skilled Worker visa : Overview -

We reserve the right to close the vacancy early if we receive a high number of applications so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL SPOT (19) (25077.00 - 25077.00)

ILW / OLW / Fringe

N / A - Outside London Weighting Area

Closing Date

5 / 10 / 2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details :

Zoe Macdonald

This post is subject to a Disclosure and Baring Service (DBS) Scheme check at a basic level.

Required Experience

Unclear Seniority

Key Skills

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

Employment Type : Full-Time

Department / Functional Area : Administration

Experience : years

Vacancy : 1

Monthly Salary Salary : 25077 - 25077