Administrator / Receptionist

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in Greater London is seeking a proactive Administrative Support professional for a busy acute ward. Responsibilities include managing reception duties, ordering supplies, and effective communication with patients and staff. The ideal candidate will demonstrate excellent IT skills, particularly with Microsoft Office, and possess the ability to prioritize tasks in a dynamic environment. The role promotes collaboration and requires strong organizational capabilities. Competitive benefits, including generous salary and career development opportunities, are offered.

Benefits

Generous pay and pensions

Career development opportunities

NHS discounts

Flexible working options

Qualifications

• Experience in a busy administrative role, adaptable, and proactive.
• Ability to maintain collaborative relationships with colleagues.
• Strong telephone manner and organizational skills.

Responsibilities

• Provide high-quality reception and administrative service.
• Order stationery and manage ward stock efficiently.
• Communicate effectively with patients and staff.

Skills

Excellent communication skills

Good IT skills

Ability to prioritise workload

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Overview

This position is five days a week on site with no remote working. We are looking for a highly organised, efficient, flexible and proactive person with excellent communication skills to work in the busy post, who can balance work demands along with the changing needs of the service. The role requires the post holder to communicate with patients, ward staff and visitors, and to develop collaborative working relationships with colleagues and external agencies. The post holder must have an excellent telephone manner, good IT skills with experience using Microsoft Office packages (Word, Excel and Outlook). Other tasks include, but not limited to, ordering of stationery, processing of post, scanning, monitoring and ordering ward stock and other tasks (see job description). You must be able to prioritise your workload, be effective at implementing good working practices as well as having a flexible and proactive approach to work in order to cover colleagues when required. Be responsible for the provision of a high-quality reception and administrative service for a busy acute ward.

Tyson West 1 is part of Bethlem Royal Hospital. We offer services for men, aged 18-65, who have acute mental illness and require 24 hour hospital care. Acute illnesses start quickly and have distressing symptoms. We provide care for people who live in the London Borough of Croydon. We offer psychiatric assessment, care and treatment in hospital, which helps to reduce the risk to self and others. Our service brings together teams of health and social care professionals, including nurses, psychologists, OTs, social workers and psychiatrists.

Team and Benefits

• The Team: This is a multi-disciplinary team of mental health practitioners including psychiatrists, nurses, occupational therapists, psychologists and mental health advisors supporting people experiencing serious mental illness.
• Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
• Work life balance, flexible working and support a range of flexible options, such as part-time working and job sharing dependent upon job role.
• Career development, there are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease, our staff benefits from competitive deals to lease cars
• NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
• Trust Values and Behaviours - Kindness, Respect and Together: Kindness: Compassionate, hopeful, understanding and appreciative. Respect: Honest, equity, inclusive and civility. Together: Integrity, supportive, open and listen.