Administrator & Neurophysiology

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 80,000 - 100,000; Part time

Job summary

A prominent healthcare provider in Cambridge is seeking a well-organised individual for a part-time administrative role in Clinical Neurophysiology. The position requires frequent contact with patients and medical staff, managing appointments, and ensuring efficient clinic operations. Candidates should exhibit empathy and compassion towards diverse patients. By upholding the Trust's values of Together, Safe, Kind, and Excellent, you will play an integral part in delivering high-quality service and support.

Benefits

On-site leisure facilities

Subsidised parking

Flexible working arrangements

Qualifications

• Must be able to work independently and manage an efficient work schedule.
• Capable of handling various patient inquiries and track appointments.
• Must uphold trust values in all interactions.

Responsibilities

• Provide reception and administrative support to patients and staff.
• Manage patient appointments and upload referrals.
• Communicate effectively with medical professionals and external agencies.

Skills

Organisational skills

Communication

Compassion

Empathy

Job description

Clinical Neurophysiology at Addenbrooke’s Hospital are looking for a well‑organised, self‑motivated individual to join their administrative team. This rewarding role involves regular contact with patients, medical professionals and external agencies via telephone, email and face‑to‑face.

Clinical Neurophysiology are a diagnostic team of Healthcare Scientists and doctors who undertake a wide range of physiological investigations that assess brain and nerve function, enabling diagnosis and monitoring of nervous system disorders such as Epilepsy, Multiple Sclerosis and Motor Neurone Disease.

You will work alongside the Neurophysiology administrative team situated within Clinic 33 and the main Neurophysiology Department.

You must be well presented, friendly and welcoming to all and uphold our Values of Together – Safe, Kind, Excellent at all times.

This post is a permanent part‑time position consisting of 3 working days per week of 7.5 hours.

If you would like any further information please contact Rebecca Chiripanyanga or Gareth Thomas on 01223 216738.

Provide a friendly, efficient and high‑quality Reception / administration service, alongside two colleagues, to patients, families and staff of the Clinical Neurophysiology Service.

• Greeting patients
• Checking patients in for their appointments
• Uploading referrals to EPIC
• Making patient appointments
• Emailing out urgent reports and letters
• Sending and receiving e‑mails
• Filing and dealing with general enquiries

Must be capable of working independently, of exercising personal initiative, and able to organise the clinics and their work schedule efficiently.

Required to have good oversight of the whole clinical neurophysiology service, tracking patients to avoid breaching, prioritising actions that need undertaking urgently and liaising with the multidisciplinary team to ensure the best service is provided for patients.

It is important that you are able to remain calm, polite and tactful under pressure.

Must be compassionate and empathetic towards a wide range of patients undergoing various appointment types and investigations.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1,100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together – Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high‑quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or socioeconomic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Visa and Sponsorship

• Due to Home Office immigration rules, a full‑time permanent vacancy cannot be filled by individuals on a Student visa.
• Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full‑time permanent contract unless you have:
  • applied for a Graduate visa
  • or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
  • or the Trust has agreed that they will sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
• As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

The advert will close at midnight on 15 January 2026.

Interviews are due to be held on 11 February 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on‑site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced‑cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose‑created colleague‑only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

This advert closes on Sunday 18 Jan 2026.