Administrator Assistant

Francesca's Recruitment Ltd; Chesterfield; On-site; GBP 28,000; Full time

Job summary

A recruitment agency in Chesterfield is seeking a Sales Administrator to support sales functions and manage customer accounts. This role requires at least 2 years of sales administration experience and proficiency in Microsoft Office. You'll play a vital role in increasing sales and ensuring customer satisfaction. The position offers a competitive salary of £28,000 plus bonus in a supportive team culture.

Benefits

Competitive salary

Bonus opportunities

Permanent stability

Supportive team culture

Qualifications

• Minimum 2 years' experience in sales administration or internal sales.
• Proficient in Microsoft Office and basic computer skills.
• Strong verbal and written communication skills.

Responsibilities

• Handle orders via email and telephone, ensuring smooth fulfilment.
• Increase sales by suggesting related items and explaining features.
• Prepare and follow up on quotations to secure orders.

Skills

Sales administration experience

Microsoft Office proficiency

Strong communication skills

Multitasking ability

Attention to detail

Proactive problem-solving

Job description

Administrator - Chesterfield

Salary: £28,000 + Bonus | Permanent | 39 hours per week

Francesca's Recruitment Ltd is delighted to be recruiting on behalf of our client in Chesterfield for a Permanent Sales Administrator. This is an exciting opportunity to join a dynamic business where you will support the sales function, manage customer accounts, and play a key role in driving growth and customer satisfaction.

The Role

• Interact with existing customers to increase sales of products and services.
• Process, create, and up‑sell orders, ensuring accuracy and customer satisfaction.
• Use proactive selling techniques to expand accounts and generate new opportunities.
• Collaborate with external sales colleagues to achieve team goals.

Responsibilities

• Handle orders via email and telephone, verifying details and ensuring smooth fulfilment.
• Increase orders by suggesting related items, explaining product features, and reviewing customer buying history.
• Qualify and develop opportunities passed from marketing, external sales, and national accounts.
• Prepare and follow up on quotations to secure orders or understand reasons for lost business.
• Review open customer orders, taking action to meet promised delivery dates.
• Maintain backorder reports and keep customers informed of updates.
• Report industry trends, competitive pricing, and customer feedback to management.
• Identify opportunities for continuous improvement in processes.

Qualifications & Skills

• 2 years' experience in sales administration or internal sales.
• Proficiency in Microsoft Office and basic computer skills.
• Strong communication skills - both verbal and written.
• Ability to multitask, work independently, and thrive in a team environment.
• Attention to detail and proactive problem‑solving skills.
• Experience in prospecting and marketing concepts to existing and new accounts.

Why Join?

Our client values their people as their greatest asset. You'll be joining a supportive team culture where every individual is respected, empowered, and encouraged to succeed. With a competitive salary of £28,000 plus bonus, permanent stability, and a 39‑hour working week, this role offers the chance to grow your career in a dynamic and rewarding environment.

Interested? Apply today through Francesca's Recruitment Ltd to secure your interview slot.