Administrator (Access and Widening Participation)

University of St Andrews; St Andrews; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prestigious university in Scotland is seeking an Administrator to support recruitment and admissions efforts. This role involves handling student applications, organising recruitment activities, and providing exceptional customer service. Ideal candidates will have strong interpersonal skills, a detail-oriented approach to administration, and the ability to manage multiple priorities in a professional manner.

Benefits

30 days annual leave plus public holidays

Financial contribution to relocation

Pension Scheme Membership

Hybrid working environment

Staff discount scheme

Free staff parking

Subsidised sports membership

Qualifications

• Proven customer service skills and ability to handle multiple priorities.
• Ability to communicate effectively in writing and verbally with a range of stakeholders.
• Detail-oriented with strong administration and data handling skills.

Responsibilities

• Organise student recruitment activities and handle student applications.
• Provide excellent front-facing support to prospective students and internal colleagues.
• Maintain positive working relationships across the university.

Skills

Customer service

Organisational skills

Communication

Interpersonal skills

Job description

Overview

The University of St Andrews Admissions unit comprises around forty staff working in dedicated teams to provide efficient and effective marketing, recruitment and admissions services to prospective students from the United Kingdom, the European Union, and countries and territories all around the world.

Administrator post-holders are key to our service delivery in relation to the whole annual admissions cycle from organising student recruitment activities through to handling a large number of student applications. As well as detailed and accurate administration and data handling skills, you will communicate effectively in writing and orally with a wide range of customers ranging from external prospective students and applicants to internal colleagues in academic Schools and other administrative Units. A large part of this role will be front-facing, requiring good interpersonal skills and the ability to provide a warm welcome and first-class support service to a number of stakeholders.

You will need to be customer focussed and able to deal with multiple priorities and deadlines. The position is suited to someone with first class customer service and organisational skills and an ability to prioritise a range of competing demands in a creative and professional manner. You must be able to speak with others using clear and professional language whilst developing and maintaining a positive working relationship with colleagues across the university.

Benefits

• Annual leave of 30 days, plus 5 public holidays
• Financial contribution to relocation where applicable
• Membership of the S&LAS Pension Scheme with generous employer contributions
• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme

This post will/may be primarily based at the Eden Campus at Guardbridge, a state-of-the-art working environment for professional services units.

How to apply and contact

Further information and informal enquiries may be directed to Elaine McGlashan, email: [e-mail], Tel: [phone].

Equality, diversity and inclusion

Applications are particularly welcome from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University. Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ Disabled and Neurodiverse staff and supporting networks including the Staff BAME Network; Staff with Disabilities or Neurodiversity Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. Full details available online: https://www.st-andrews.ac.uk/hr/edi/

This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on [e-mail].

Closing Date: 10 October
Interview Date: 25 October

How to apply

We encourage applicants to apply online at www.vacancies.st-andrews.ac.uk/welcome.aspx, however if you are unable to do this, please call [phone] for an application pack.