Administrator

Rentavilla4u; Stone; Hybrid; GBP 25,000; Full time

Job summary

A well-established family-led company in Stone is seeking an experienced Administrator to support the Enforcement Team. The role involves coordinating administrative tasks, managing workloads for Enforcement Agents, and ensuring compliance. Candidates should have proven experience in administration, excellent communication skills, and proficiency in Microsoft Office. The company offers personal development opportunities, a supportive work culture, and employee perks including 25 days holiday and a pension scheme.

Benefits

Continuous personal and professional development

25 days plus bank holidays

Company pension scheme

Regular social events

Company Sick Pay Scheme

Free secure on-site parking

Eye care vouchers

Qualifications

• Experience in an administrative role or substantial administrative duties.
• Ability to work independently and collaboratively.
• Strong organizational capabilities managing multiple tasks.

Responsibilities

• Support Enforcement Team Manager and Head of Enforcement.
• Allocate and review daily caseloads for Enforcement Agents.
• Handle incoming calls/emails and update case files.

Skills

Organisational skills

Communication skills

Coordination skills

Microsoft Office proficiency

Attention to detail

Job description

This is a fantastic opportunity for an experienced Administrator to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for.

You will be working as part of an award winning, well-established family led company, that just genuinely offers and fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued.

They take pride in investing in their employees through continuous personal and professional development, structured progression pathways, and a collaborative work environment.

• £24,570
• Stone, ST15
• Monday - Friday; 8:30-5pm
• Hybrid (following 6-month probation)

Role

As the Administrator, you will play a key role in supporting the company's Enforcement Team Manager and Head of Enforcement. You'll be the central point of contact for Enforcement Agents, providing efficient administrative support, allocating workloads, and ensuring operational compliance at all times.

As The Administrator, Key Duties Will Include

• Allocating and reviewing daily caseloads for Enforcement Agents, as well as supporting weekly planning with the Enforcement team
• Completing a wide range/variety of daily administrative tasks
• Monitoring staff performance, including Enforcement Agent cleansing.
• Tracking and monitoring vehicles
• Liaising daily with Enforcement Agents, and internal departments building great working relationships and trust with the Agents.
• Reviewing and keeping on top of Enforcement Agents' certificates, making sure they are always compliant.
• Handle incoming calls/emails and update case files
• Work closely with the CFO and Accounts teams to process Agents' banking
• Support with Enforcement Agent recruitment activities
• Assist with spreadsheet creation and updates
• Contribute to daily, weekly, and monthly operational planning

Requirements

This Administrator role is ideal for someone who is highly organised, offers fantastic coordination skills and is confident communicating at all levels and across departments.

Additional Requirements Also Include

• Proven experience in an administrative role or a role including substantial administrative duties
• Ability to work independently and collaboratively
• Confident user of Microsoft Office applications
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Personable, engaging, and credible personality as well as being self-motivated, adaptable, and proactive within a fast-paced environment
• Strong organisational capabilities, including managing multiple tasks and changing priorities

Additional Information

• Continuous personal and professional development, with structured progression pathways
• 25 days plus bank holidays (4 days holiday to be used over Christmas)
• Mandatory office shutdown between Christmas and New Year
• Company pension scheme
• Eye care vouchers
• Regular social events
• Company Sick Pay Scheme
• Workplace Mental Health initiative
• Free secure on-site parking
• Excellent motorway, rail and bus transport links
• Proudly certified as a Great Place to Work 2025

This is a truly brilliant opportunity in Stone, Staffordshire for an experienced Administration professional to join an established, fast-growing business, offering fantastic career potential.

To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role.

Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.