Administrator

Coastline Housing; Redruth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charitable not-for-profit housing association in Redruth is seeking a dedicated Administrator to provide crucial administrative support across the organization. You will manage inquiries, maintain job costing information, and ensure efficient service delivery. Ideal candidates will possess strong communication skills, general administration experience, and be proficient in Microsoft applications. The role also offers a range of benefits including 33 days holiday, training opportunities, and a pension scheme.

Benefits

33 days holiday including Bank Holidays

Continuous training and development opportunities

Defined Contribution pension scheme

Healthcare cashback plan

Health and wellbeing program

Cycle to work scheme

Tonnes of discounts

Company events

Free parking

Sick pay

Qualifications

• Proven experience as an administrator in a professional environment.
• Full driving license required for occasional travel.
• Capable of delivering outstanding service to clients and visitors.

Responsibilities

• Providing comprehensive administrative support to Services personnel.
• First point of contact for telephone enquiries.
• Updating job costing information through the computerised system.

Skills

Excellent oral and written communication

Ability to work independently

General admin experience

Proficient in electronic filing systems

Sound IT skills in Microsoft applications

Resilient and thorough

Ability to plan and prioritize workload

Job description

Job Summary

As an Administrator at Coastline, you will play a crucial role in providing comprehensive administrative support to Services personnel across the organisation. You will be the first point of contact for telephone enquiries, ensuring prompt resolution and delivering outstanding service to clients, subcontractors, and visitors to our office. Additionally, you will be responsible for updating job costing information through our computerised system, contributing to the smooth operation of Coastline Services' essential functions.

We are looking for someone who has excellent oral and written communication abilities, is capable of working independently while maintaining open and effective communication and able to collaborate and assist other team members. You will have general admin experience with proficiency in maintaining electronic filing systems and a good understanding of computerised databases, with sound IT skills in Microsoft applications. For this role it is essential that you are resilient, thorough, diligent, with the ability to plan and prioritise workload independently, meeting deadlines effectively. This role requires a full driving licence as occasional travel may be required.

If you are a dedicated and organised individual with a passion for providing excellent administrative support, we would love to hear from you. Please submit your CV and cover letter below.

If you're looking to make a difference in a progressive, forward-thinking company, with opportunities to develop a worthwhile career, Coastline is the place for you.

Benefits

• 33 days holiday including Bank Holidays
• Continuous training and development opportunities
• Option to purchase additional annual leave
• Defined Contribution pension scheme, we will match your contributions up to 8.3%
• Healthcare cashback plan, including dental & eyecare
• Health and wellbeing program, including access to EAP, Thrive Mental Wellbeing app and company sick pay after 1 years' service
• Cycle to work scheme
• Tonnes of discounts on everything from supermarket shops, to holidays and more
• Additional leave
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

About Coastline

An independent, charitable not-for-profit housing association, Coastline supports over 5,000 homes in Cornwall. All our surpluses are reinvested into our charitable work which supports our work and mission. Our mission statement is: Great Homes, Great Services, Great People. This is our 'brand promise' to our customers, partners and other stakeholders - a clear and succinct statement of our purpose and what we stand for. It is also underpinned by a fourth statement of "Great Foundations", which ensures the business fundamentals are in place that enable and support our charitable mission.

Job Types: Full-time, Permanent