Administrator

Westray Recruitment Consultants Ltd; Lancashire; On-site; GBP 35,000; Full time

Job summary

A North West based large format print company is seeking a Large Format Print Administrator to join their team in Bury, England. The role requires experience in the print and signage industry, offering a base salary of £35k per annum, along with benefits such as 20 days leave plus bank holidays, and opportunities for career growth. Responsibilities include customer service, estimating, job administration, and logistics coordination to ensure smooth operations and client satisfaction.

Benefits

Annual base salary of £35k

20 days leave plus bank holidays

Prospect of career growth

Training and upskilling opportunities

Relaxed working atmosphere

Qualifications

• Minimum 2 years of experience within the print and signage industry.
• Strong accuracy in data entry and estimating.
• Confident telephone manner.

Responsibilities

• Assist walk-in customers and answer phone calls.
• Create and manage quotations using Print IQ.
• Coordinate delivery bookings and track shipments.

Skills

Attention to detail

Customer service

Communication skills

Organizational skills

Proactive approach

Tools

Print IQ

Job description

Large Format Print Administrator Opportunity!

Experience within some form of estimations or quotations is preferred. This role is office based in Bury! The ideal candidate MUST have experience within Large Print Format.

What is in it for you?

Annual Base Salary of £35k per annum. Negotiable DOE
Really relaxed and polite working atmosphere, headcount within the business sits at 7.
Permanent position from day one
Monday to Friday working hours, 8.30am-5pm. Office based role.
Working with some of the top sporting, retail and leisure clients in the UK.
Staff days out, attending big events and festivals (Client invitations!)
20 days leave + Bank holidays by 1 each year of service.
Prospect of an amazing career within a terrific business
The best in training, upskilling and self-development
Upwardly mobile business encountering consistent growth
Permanent position from day one

The Business

Our client specialises within the sporting retail & print field. Working together across multiple areas of expertise, our client is a North West based large format print and signage company, they offer a range of products within a variety of sectors including retail, leisure, events, sporting events & exhibitions. Our client has amassed an excellent reputation and they seek to appoint a cross skilled administrator on a permanent basis to join their excellent team.

The Role

Customer Service & Front of House

• Welcome and assist walk-in customers in a professional and friendly manner.
• Answer incoming phone calls promptly, providing accurate information or directing queries to the relevant team members.
• Respond to customer enquiries via phone, email and website, offering clear guidance on services, timelines and pricing.

Estimating & Job Administration

• Create and manage quotations using Print IQ, ensuring all job details are accurately entered and costed.
• Ensure that all relevant job information is collected before passing work to the artwork and production departments.
• Input and assign tasks onto the job board, including requests for artwork visuals or other components.
• Confirm that quotes are accepted and payment or credit approval is in place before production begins.

Administrative & Financial Coordination

• Set up new customer and supplier accounts and ensure all required details are captured and verified.
• Liaise with accounts to team to confirm payments or credit approvals before progressing jobs.

Logistics & Communication

• Coordinate delivery bookings with customers and couriers, ensuring accurate records and clear communication of delivery information.
• Track collections and shipments, keeping customers informed of delivery or dispatch times.
• Maintain up-to-date records within our Print Management System.

The Person

• Previous experience within the print and signage industry (minimum 2 years).
• Strong attention to detail and accuracy in data entry and estimating.
• Excellent customer service and communication skills.
• Confident and professional telephone manner.
• Organised, reliable and proactive approach to work

To Apply

Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group (phone number removed)