Administrator

NHS; Kidderminster; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local health trust is seeking an enthusiastic Administrator for the Children's Speech and Language Therapy Service in Kidderminster. This part-time role involves supporting therapists with administrative tasks, ensuring smooth service operations, and providing excellent communication to service users. Applicants should have vocational qualifications and experience in NHS administration. The position offers flexible working options and a supportive team environment, enhancing professional development.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible working options

Supportive staff networks

Health and wellbeing opportunities

Qualifications

• Educated to vocational level 3 in Business Administration or level 2 with NHS experience.
• GCSE in Maths Grade A-C or equivalent.
• Ability to travel to meet job needs.

Responsibilities

• Undertake office and secretarial tasks for the service.
• Enter information onto patient record systems.
• Answer face-to-face and telephone enquiries.

Skills

Good communication skills

Organisational skills

Good telephone manner

Ability to communicate clearly in English

Education

Vocational level 3 in Business Administration or relevant NHS experience

GCSE (Grade A-C) or equivalent in Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Go back Herefordshire and Worcestershire Health and Care NHS Trust

Administrator

The closing date is 04 January 2026

Anexciting opportunity to join our highly motivated and innovative team based in Kidderminster

We are looking for a professional, reliable and enthusiastic administrator to work within the Childrens Speech and Language Therapy Service based at Franche Clinic in Kidderminster.

We are a well-established team offering a range of services across Worcestershire. The successful applicant will carry out administrative and clerical duties required by our team of therapists and assistants, helping to ensure the smooth day to day running of the service.

As a county wide speech and language therapy team, we offer:

• a strong commitment to supporting personal and professional development;
• a central base for all staff, with excellent professional support;
• a progressive approach to service delivery and evidence-based practice.

This is a part time role working 33.75 hours per week.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

Duties include undertaking office and secretarial tasks in relation to the service including entering information onto Rio, our patient record system; phone calls; photocopying; laminating; dealing with the post and the delivery of orders. In addition, the postholder may be required to carry out data analysis in relation to statutory assessments and waiting times, along with the production of resources and equipment used by the team and our colleagues in schools and settings.

We are looking for a good team player who can be flexible and a supportive member of the team.

The successful post holder will be organised, a good communicator, able to answer and deal with face to face and telephone enquiries from service users in a friendly and courteous manner.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4,500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We valued diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

• Educated to vocational level 3 in Business Administration or Educated to vocational level 2 with NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
• GCSE (Grade A-C) or equivalent in Maths

Additional Criteria

• Able to travel efficiently to meet the needs of the job
• You understand that we will not provide sponsorship to work for this role.

Experience

Knowledge

• Knowledge of a range of administrative procedures
• Detailed knowledge of Microsoft Office: Word, Excel, Outlook
• Understanding of the Data Protection Act and code of confidentiality

Skills and Abilities

• Good communication and organisational skills
• Good telephone manner
• Ability to communicate clearly and effectively in English in both verbal and written formats

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust