Administrator

Brightwork Limited; Dundee; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an Administrator for a temporary full-time role in Dundee City Centre. This position involves processing sensitive information, managing a high volume of requests, and acting as the main contact for the department. Candidates must have strong customer service experience and administrative skills. The role offers a hybrid work model and the successful candidates will need to hold a basic Disclosure Scotland.

Qualifications

• Previous Customer Service experience and strong Administrative skills.
• Excellent customer service skills and ability to juggle enquiries whilst using internal systems.
• Ability to work well under pressure and pick up new systems/processes quickly.

Responsibilities

• Accurately processing and uploading sensitive information.
• Dealing with high volume of information and requests.
• Keeping on top of busy workload and prioritising tasks.
• Acting as a main point of contact for the department.
• Investigating and resolving complex customer account queries.

Skills

Customer Service experience

Strong Administrative skills

Ability to work under pressure

Proficiency in internal systems

Job description

Administrator

Dundee City

£14.50 per hour

Type of Job: Temporary

Brightwork have an excellent opportunity for an Administrator to join our client in Dundee City Centre.

It is an ongoing temporary role, full time with hybrid working at their busy office. Hours of work will be Monday to Friday business hours.

Responsibilities

• Accurately processing and uploading sensitive information onto internal databases whilst maintaining compliance standards.
• Dealing with high volume of information and requests coming into the team whilst working to ensure these are processed in line with SLA's.
• Keeping on top of busy workload, prioritising tasks and working to deadlines.
• Acting as a main point of contact for the department.
• Investigating and resolving complex customer account queries/issues.

Qualifications

• Previous Customer Service experience and strong Administrative skills.
• Excellent customer service skills and ability to juggle enquiries whilst using internal systems.
• Ability to work well under pressure and pick up new systems/processes quickly.

The successful candidates will be required to hold a current basic Disclosure Scotland or be willing to apply for one.

If interested, please submit your CV to Brightwork today!

Brightwork are operating as an employment business for this temporary role.

Staffline is proud to be an equal opportunity employer.