Administrative Support - Risk & Governance

iCIMS; Kettering; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading property risk services company in the UK seeks an Administrative Support team member for the Risk & Governance department. This office-based role includes responsibilities such as managing suspicious activity reporting, maintaining supplier relationships, and preparing for compliance audits. Candidates should be proficient in Microsoft Office, have excellent organizational skills, and attention to detail. This position offers an opportunity to contribute to a high-impact compliance role within a dynamic environment.

Qualifications

• Proficient in Microsoft Office, especially Excel.
• Strong organizational and planning skills required.
• Attention to detail is essential.

Responsibilities

• Provide coverage for suspicious activity and fraud management.
• Maintain supplier register and assist in reviews.
• Correspond with clients and assist in audits.

Skills

Proficient in Microsoft software packages

Excellent work planning and organisational skills

Attention to detail

Accurate data processing skills

Excellent communication skills

Ability to adapt to change

Capable of working autonomously

Job description

To provide administration support to the functions and colleagues in the Risk & Governance team (Compliance, Information & Data Security, H&S, Sustainability etc.) undertaking daily activities including spreadsheet and database maintenance, suspicious activity reporting, and supplier relationship maintenance. This is an office based position. Your main responsibilities will include:

Key Responsibilities

• Providing day-to-day coverage of suspicious activity reporting, fraud management and vulnerable customer reporting, making sure to keep within SLA.
• Providing administrative support for your Compliance, Information & Data Security, H&S and Sustainability colleagues by:
  • maintaining the supplier register and administering the annual supplier review.
  • Assisting in distributing and collating Business Impact Assessments for business continuity.
  • Co‑ordinating activities so that the company operates in a compliant manner.
• Correspond with clients, surveyors and internal departments as and when required.
• Prepare for any internal and external compliance audits and reviews (client) where necessary alongside the Compliance Co‑ordinator.
• Undertake additional duties and decisions as required (including the provision of Management Information (MI) where required).
• Ensure own compliance with both legal and regulatory requirements.
• Learn new processes and skills.

Essential Qualities

• Proficient in Microsoft software packages such as Excel, Lists, Word etc.
• Excellent work planning and organisational skills.
• Attention to detail.
• Accurate data processing skills.
• Ability to adapt to change.
• Capable of working autonomously.
• Excellent communication skills.
• Being a forward thinker, with strong judgement skill and excellent attention to detail.

Desirable but not essential

• Understanding of contractual relationship management.
• Understanding of downward supplier compliance management.
• Worked within a Risk & Governance role.
• Flexibility in working hours may be required as business needs dictate.

About the Company

Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land's End to John O'Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.

We're part of the LSL Property Services PLC Group, which includes household names Your Move and Reeds Rains, as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

We currently have a vacancy for Administrative Support in Risk & Governance team.