Administrative Officer

Hampshire County Council; England; Hybrid; GBP 24,000 - 36,000; Full time

Job summary

A local government authority in England is seeking an Administrative Officer to provide vital support to Social Work teams. This role involves managing administrative tasks, preparing documentation, and facilitating communication with stakeholders. Candidates should possess extensive administrative experience, with proficiency in IT and strong organisational skills. The position offers flexible working conditions and a comprehensive benefits package, including generous annual leave and access to wellbeing support.

Benefits

Flexible working options

Employee Assistance Programme

Generous annual leave

Occupational sick pay

Local Government Pension Scheme

Qualifications

• Extensive administrative experience with strong organisational skills.
• Proficiency in IT and digital systems, including Microsoft Office.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage administrative and scheduling tasks.
• Prepare and maintain documentation such as reports and correspondence.
• Handle confidential information with discretion.
• Support financial and logistical processes.
• Facilitate effective communication with social workers and partner agencies.

Skills

Organisational skills

Communication skills

IT proficiency

Attention to detail

Ability to work under pressure

Tools

Microsoft Office

Job description

Join Hampshire County Council’s Children’s Services—rated Outstanding by OFSTED—and play a vital role in improving outcomes for young people.

As an Administrative Officer, you’ll be an integral part of our Social Work teams, providing essential administrative support that allows frontline professionals to focus on what matters most – safeguarding and promoting the welfare of children. In this dynamic and rewarding role, you’ll play a vital role behind the scenes handling a variety of tasks utilising your skills in organisation and communication.

What you’ll do:

• Manage administrative and scheduling tasks including diary management, meeting coordination, and general team support to ensure smooth operations.
• Prepare and maintain documentation such as reports, correspondence, court documents, and accurate databases and records.
• Handle confidential information with discretion while acting as the first point of contact for internal and external queries.
• Support financial and logistical processes by assisting with financial administration, processing invoices and payments, and organising transport for families.
• Facilitate effective communication with social workers, partner agencies, and families to support casework and service delivery.

What we’re looking for:

• Extensive administrative experience with strong organisational skills and attention to detail.
• Proficiency in IT and digital systems, including Microsoft Office and other software.
• Excellent communication and interpersonal skills, ability to build relationships and work effectively in a team.
• Adaptable and resilient, capable of working under pressure, using initiative, and managing competing priorities.
• Commitment to inclusion, diversity, and organisational values, demonstrating empathy, professionalism, and respect.

Why join us?

• Be part of a supportive, collaborative team where your contributions truly matter.
• Receive a thorough induction to help you feel confident and prepared in your role.
• Enjoy flexible working options, including a 9‑day fortnight and hybrid arrangements to support work‑life balance.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme.

Important:You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role.

Applications will be reviewed as soon as they are received, therefore the advert may close early.

Applicants can expect to hear from us within two weeks of the advertised closing date.

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

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