Administrative Officer

Brook Street; East Midlands; On-site; GBP 24,000; Full time

Job summary

A recruitment agency in the UK is seeking an Administrative Officer at HMP Leicester. This hybrid role offers the opportunity to work within the Public Sector, undertaking administrative duties, handling communications, and supporting contract management. Ideal candidates will possess strong customer service skills and experience in administration. This is a temporary position lasting until February 2026, with a possibility of extension based on performance.

Qualifications

• Experience dealing with customers.
• Clear and understandable communication.
• Proficient in Microsoft Excel and Word.

Responsibilities

• Perform general administration and computer input.
• Handle telephone calls and correspondence.
• Support operational teams and manage contract transactions.

Skills

Customer service experience

Clear communication

Time management

IT skills

Proactive thinking

Administration skills

Teamwork skills

Excel knowledge

Word knowledge

Job description

Overview

HMP - Administrative Officer

Administrative Officer
Location: HMP Leicester, Welford Road, Leicester LE2 7AJ
Hybrid 60/40 - 3 days in office

Hourly rate: 12.36

Working Days/Hours: 37 hours per week, Monday-Friday. Flexi time, earliest time 7:30am and latest around 5:00pm

Contract: This is a temporary position until 12th February 2026 but due to be extended pending performance and business needs

Brook Street in partnership with His Majesty’s Prison has a fantastic opportunity to join their team as an Administrative Officer. This is a great opportunity to gain valuable exposure/experience working within the Public Sector.

Experience / Qualifications

• Experience dealing with customers
• Clear and understandable communication
• Time management
• IT skills
• Confident with technology
• Proactive thinking
• Administration skills
• Team working skills
• Excel and Word knowledge

Responsibilities

Admin Officer duties including general administration, computer input, handling telephone calls, correspondence, and other duties reflective of this grade.

The Contract Administrator will carry out contract-related work on contract transactions via a cloud-based IT system, in support of the Contract Administration Manager (CAM) and operational teams, covering performance, finance, official correspondence, risk management and plans.

Clearance

Clearance level: Basic DBS

Training

No annual leave for 2 to 3 weeks during training. Will need to be in the office every day while in training.

Additional clearance

Please note that a period of 6 months or longer spent outside of the UK in the last 5 years will require an additional overseas police check, to be provided by the candidate.

Armed Forces / Diversity and Inclusion

Brook Street is proud to support the Armed Forces Covenant and guarantees to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), offers a guaranteed interview with a PSR Sourcer. If you are a candidate with a disability and/or a veteran or spouse/partner of military personnel and meet all essential criteria, register your interest via the Brook Street website. We are committed to engaging with you. In cases of high volume of ex-military candidates/spouses/partners who meet the criteria, Brook Street will interview the best candidates from within that group.