Administrative Officer

Brook Street; Cardiff; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A public sector staffing agency in Cardiff is seeking a skilled Administrative Officer to provide comprehensive support. This role involves effective communication, multitasking, and proficiency in Microsoft Office. It offers a hybrid working model, combining office and remote work. Key responsibilities include handling inquiries, managing records, and assisting with scheduling. Ideal candidates are detail-oriented, comfortable in fast-paced settings, and possess strong IT skills. Join a supportive team environment focused on quality output.

Qualifications

• Strong written communication and attention to detail required.
• Ability to handle confidential and sensitive information.
• Experience in a similar administrative role is preferred.

Responsibilities

• Handling phone calls and emails efficiently.
• Organizing and maintaining records and files.
• Assisting with basic diary management and scheduling.
• Preparing documents and providing general team support.
• Managing office supplies and tasks.
• Conducting basic data entry as needed.

Skills

Good use of IT office packages

Excellent communication skills

Ability to work at pace

Multi-tasking skills

Proficient use of Microsoft Office

Ability to manage mailboxes

Comfortable in fast-paced environments

Tools

Microsoft Office

Job description

Administrative Officer - Public Sector Department

Location: Cardiff - CF14 7YU
Hybrid: 60% office based 40% remote
Hourly rate: £14.52
Working Days/Hours: Monday to Friday, 37hr per week. 9am-5pm

Brook Street in partnership with a public sector department has a fantastic opportunity to join their team as an Administrative Officer.

Experience Needed

• Good use of IT office packages required, as work is computer based.
• Excellent communication skills, both verbal and written.
• Ability to work at pace, with a high degree of accuracy in written records.
• Strong multi-tasking skills, ability to work from different work‑streams.
• Proficient use of Microsoft Office (Outlook, Word, PowerPoint, and Excel) with the ability to build and maintain spreadsheets to collate information.
• Ability to manage mailboxes and respond to email queries.
• Be comfortable working in a fast‑paced, changing environment while providing quality output and adhering to performance targets.
• Be able to complete tasks in both a confidential and sensitive manner.

Duties of the Role

• Handling phone calls, emails, and general enquiries
• Keeping records and files organised
• Helping with scheduling and basic diary management
• Assisting with preparing simple documents
• Providing general support to the team
• Managing mail and basic office tasks
• Ordering and looking after office supplies
• Doing basic data entry when needed
• Helping arrange meetings or small events
• Welcoming visitors and offering general reception support

Training

No annual leave during training period. Up to 4 weeks.

Clearance Level

BPSS + DBS (to be applied for by Brook Street upon a successful application)

Equal Opportunity and EEO Statements

Brook Street is proud to support the Armed Forces Covenant and guarantees interview opportunities for veterans or spouses/partners of military personnel, and for candidates with disabilities. As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer a guaranteed interview with a PSR Sourcer. We encourage all eligible candidates to register their interest through the Brook Street website.